Senior Manager, Product Design

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] m so our team members can review. NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team. At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. Other recent awards include: Five-time winner (2025, 2024, 2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune Four-time winner (2025, 2023, 2022, 2021) Best Companies to Work for by Utah Business magazine Three-time winner (2025, 2023, 2022) Top Workplace Employee Appreciation and Employee Well-Being Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits Two-time winner (2024, 2023) National Top Workplaces Two-time winner (2024, 2023) Top Workplace Innovation 2025 Remote Work 2024 Technology Industry NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day! What You’ll Do NetDocuments is seeking a Senior Manager, Product Design to lead the design and research efforts shaping our next generation of products, including AI-powered experiences that are transforming how legal professionals draft, review, and organize their work. In this role, you will lead a multidisciplinary UX team, define how AI capabilities are integrated into the product, and partner closely with Product and Engineering leadership to deliver intuitive, trustworthy, and high-impact user experiences. You will operate at the intersection of design leadership, product strategy, and emerging AI technologies, influencing both product direction and how design operates across the organization. You will: Drive AI Product Strategy & Experience Vision Lead UX strategy for AI-powered products, partnering with product and engineering leadership to shape roadmap priorities and long-term experience vision. Define how AI surfaces in the product, including patterns for trust, transparency, explainability, and user control. Guide product direction by balancing customer needs, business goals, and technical feasibility. Represent design in planning, roadmap, and executive-level discussions, influencing decisions through data, research, and design expertise. Define Design Systems & Scalable Experience Patterns Own and evolve design system strategy, including governance, contribution models, and cross-team adoption. Establish design patterns for AI interactions, such as conversational interfaces, progressive disclosure, confidence indicators, and feedback loops. Ensure consistency, scalability, and quality across all product surfaces. Drive alignment between AI capabilities and the broader product ecosystem. Elevate Craft & Design Quality Across Teams Set and maintain a high bar for design quality across interaction design, visual design, content, and system thinking. Establish design review processes, quality standards, and evaluation methods including accessibility and usability best practices. Define what great AI-powered professional workflows look like and ensure consistent execution across teams. Lead Team & Influence Design Culture Lead, mentor, and grow a team of product designers and UX researchers, fostering strong performance, collaboration, and career development. Champion the adoption of AI tools within the design organization to accelerate research, prototyping, and design workflows. Identify opportunities to integrate AI into team processes to improve efficiency and output quality. Partner with product, engineering, and research leadership to evolve design operations, processes, and organizational effectiveness. Promote a culture of inclusive design, continuous improvement, and evidence-based decision-making. What You’ll Need to Be Successful 8+ years of UX experience, with 4+ years managing designers and/or researchers. Experience leading UX across multiple teams or product areas in complex SaaS or enterprise environments. Strong foundation in user-centered design, UX research, and design systems. Proven ability to influence product strategy, align stakeholders, and communicate effectively at all levels, including executive leadership. A portfolio demonstrating design leadership, systems thinking, and measurable user and business impact. Ability to operate in ambiguity, balance strategic vision with execution, and manage multiple priorities. Strong collaboration skills with product and engineering partners. AI & Emerging Technology Experience Experience designing AI-powered or intelligent product features, such as conversational interfaces, recommendations, or AI-assisted workflows. Understanding of AI-specific UX challenges including trust, explainability, and graceful failure. Familiarity with AI tools such as Claude, ChatGPT, or similar, and their application in design workflows. Curiosity and a growth mindset toward emerging technologies and their impact on product and design. What Will Make You Stand Out Experience designing for legal technology or other regulated, complex domains. Experience scaling design systems and practices across multiple teams. Demonstrated success integrating AI into both product experiences and internal team workflows. Strong perspective on the future of AI in professional software and UX design. What You’ll Love About NetDocuments The People! 90% healthcare premiums company covered HSA company contribution 401K match at 4% Flexible PTO (typically 3 to 4 weeks a year) 10 paid holidays Monthly contributions for life activities & wellness Access to LinkedIn learning with monthly dedicated time to explore Compensation Transparency The compensation range for this position is: $160,000 - $180,000 The posted cash compensation for this position includes on-target earnings. Individual compensation packages are determined based on factors such as experience, skills, location, and other job-related considerations. Equal Opportunity NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.