Role Specific Information
This position can be remote; however, if you reside near our offices in Menomonee Falls, WI, or New York City, NY, we request that you work onsite from Monday through Thursday, with the option to work remotely on Fridays.
Job Description
About the Role
In this role, you’ll design and lead high-impact programs that empower our sales teams to perform at their best. You will shape the way Kohl’s onboards, trains and coaches, and equip the organization with the tools, content and processes needed for success. You will proactively collaborate with leaders across cross-functional teams to drive alignment, improve productivity, and fuel growth, ensuring teams consistently deliver exceptional customer experiences and meet revenue targets.
What You’ll Do
Develop and lead the company-wide sales enablement strategy, aligned with revenue objectives, encompassing both managed service and self-service sales motions
Design and implement onboarding, training and ongoing development programs for sales teams
Create and maintain playbooks, toolkits and best practices that support effective selling in retail environments
Partner with Marketing and Media Strategy to deliver high-impact content, messaging and campaign resources for customer-facing teams
Own, develop and optimize sales tools and platforms (CRM, LMS, content management) to improve efficiency and adoption
Collaborate with cross-functional leaders to ensure alignment on go-to-market (GTM) strategies and initiatives
Establish KPIs and dashboards to measure the impact of enablement programs on sales productivity and pipeline performance
Provide coaching and resources to sales leaders on pipeline management, customer engagement and team performance
Capture and share feedback from the field to inform product, merchandising, and marketing strategies
Drive a culture of continuous learning, skill development and knowledge sharing across the sales organization
Additional tasks may be assigned
What Skills You Have
Required
8–10+ years of progressive experience in Sales Enablement, Sales Operations, or related functions (retail or consumer industries preferred)
Bachelor’s degree in Business, Marketing, or related field
Proven track record of building and scaling enablement programs that drive measurable sales performance
Strong understanding of sales methodologies (e.g., Challenger, MEDDIC, SPIN, Sandler) and pipeline management best practices
Hands-on expertise with CRM systems (Salesforce, HubSpot, or similar), LMS, and enablement/content platforms
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You’ll Do” Section
Ability to maintain prompt and regular attendance as set by the company
Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week
Ability to comply with dress code requirements
Ability to learn and comply with all company policies, procedures, standards and guidelines
Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel
Ability to work as part of a team and interact effectively and appropriately with others
Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
Ability to satisfactorily complete company training programs
Perform work in accordance with the Physical/Cognitive Requirements section
Physical/Cognitive Requirements
Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
Ability to plan, prioritize and monitor activities across business units
Ability to complete or oversee the completion of assigned projects in a timely manner
Ability to comply with health and safety standards