Senior Global Media Operations Manager

Join our team at PHD, supporting Kimberly-Clark, where you’ll play a key role in delivering high-quality, responsible digital media across global markets. This is an opportunity to shape how media operations work at scale, partnering with clients, activation teams, and technology experts to drive consistency, performance, and innovation. As a Media Operations Senior Manager, you’ll combine strategic oversight with hands-on execution, helping to create smarter, more efficient, and brand-safe media practices across programmatic, paid social, and paid search. What you’ll do: Lead global and regional media operations governance, ensuring consistent standards and compliance across markets Act as a trusted operational partner to clients and agency teams, advising on platform setup, structure, and optimisation opportunities Oversee the implementation and usage of ad tech, martech, and media platforms (including DSPs, social platforms, and planning tools) Drive governance across brand safety, account setup, access management, and platform quality Collaborate with activation hubs and offshore teams to support delivery, troubleshooting, and escalation management Support training, adoption, and continuous improvement of tools, processes, and frameworks across markets Work with product, data, and technology teams to enhance platforms and contribute to operational transformation What you’ll bring: Experience in media operations, digital operations, or ad tech/martech within an agency or consultancy Strong knowledge of programmatic, paid social, and paid search ecosystems Confidence working across multiple markets and senior stakeholders Experience in governance, process improvement, and operational transformation A collaborative mindset, strong communication skills, and a passion for continuous improvement About the Agency: PHD is a growth-focused media agency driven by innovation and creativity. Founded in London in 1990, we were the first media agency to offer strategic and creative planning at a time when the industry was about buying cheaply and quickly. Our founders saw a bright future where smart thinking and clever planning could help brands grow faster than their competitors. Over the many years that have followed, we have continued to build on this defining ethic — with our evolution shaped by a continual investment in thought leadership. And we continue to ensure that our capability and approach evolve in line with changes in media, data, technology, commerce, society, and legislation. Today, with over 100 offices in 74 countries, we continue to create remarkable campaigns that lead to remarkable growth – using the extending canvas of data and technology. https://www.phdmedia.com/ Flexible Working At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30. We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work. Be Your Best We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at [email protected] to let us know how we can support you. Diversity, Equity & Inclusion at OMG At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented. We will process your personal data in accordance with our Recruitment Privacy Notice which is available on https://omnicommediagroup.com/recruitment-privacy-notices/.