Senior Director, Internal Audit – Insurance Value Streams

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2023, GEICO earned premiums worth over $40 billion U.S. dollars. As GEICO continues to evolve its insurance products, customer experience, and innovation priorities, the Senior Director, Internal Audit – Insurance Value Streams , will ensure that audit outcomes are forward-looking, commercially relevant, strategically aligned, and positioned to deliver insight at the speed of the business. This role will serve as the primary owner for the audit strategy, annual plan, continuous risk sensing, assurance, and advisory services across core insurance value streams (e.g., product, pricing, distribution, underwriting, policy management, billing and collection, claims management, renewals and retention). This is a high-visibility role that is critical to supporting senior management and the Audit Committee with independent and objective assurance, advice, insight, and foresight. You will operate with relentless curiosity and transact in the details to develop breadth and depth of knowledge across processes, risks, and controls, aligning Internal Audit engagements at the intersection of risk, opportunities, strategic priorities, and transformation. In guiding integrated teams through concurrent audit engagements, you will oversee co-sourced directors, managers, associates, and specialists. You will drive audit quality through expert judgment and decision-making on engagement objectives, scope, testing, technology enablement, and issue resolution. This role requires continuous, transparent communication with senior leadership and stakeholders to influence risk-informed decisions, accountability for audit findings, and cost-effective solutions. The ideal candidate combines strategic thinking, change leadership, domain expertise, tech/AI know-how, and a business-enablement mindset to deliver best-in-class audit services, trusted partnership and strategic advice. Reports to: Head of Internal Audit Location: This is a hybrid role, on-site 3 days per week at our Chevy Chase, MD or Manhattan, NY office location. Key Responsibilities: Audit Strategy, Risk Assessment, Plan Development and Activation Establish credibility and trust with senior management and audit stakeholders, providing assurance, advice, insight, and foresight to strengthen control processes, decision-making, and ability to achieve objectives. Leverage industry leading practices, trends, emerging and top risk insights; strategic priorities; data analysis; internal risk and control environment indicators; and stakeholder input to inform the audit risk assessment, plan, and engagement strategy for core insurance value streams. Serve as a "go-to" strategic resource for leadership when requesting Internal Audit assurance or advisory services to inform decision-making related to new business challenges, program design or implementation, emerging risks, control optimization, or strategic opportunities. Own the identification, prioritization, and risk-based scoping of audit engagements. Develop and activate engagement-specific strategies that achieve highest leverage of co-source specialists and fit-for-purpose data and AI-enabled audit techniques to maximize return on audit services. Provide early insight on execution risk as new products, strategies, technology, models, and organizational changes are introduced. Design and execute strategic projects with minimal direction, including defining related objectives and key results, generating awareness and cross-functional buy-in, reimagining workflows, designing solutions, and achieving implementation. Produce insights that extend beyond control effectiveness to strategic execution risk and customer impact. Develop, manage, and generate return from AI and agentic capabilities that deepen coverage, improve signal quality, and proactively surface emerging issues. Collaborate with peers across the business, risk and compliance functions to support alignment in shared frameworks, processes, tools, and data. Stay abreast of regulatory changes, industry trends, competitive and risk landscape, and leading audit practices. Audit Execution and Performance Management Oversee the audit lifecycle from planning through testing and reporting, ensuring quality and alignment with established methodologies and audit standards. Manage teams across multiple, concurrent audit engagements to drive operational rigor and timely delivery against planned milestones and stakeholder commitments. Drive high-quality audit judgments, issue articulation, and root-cause analysis that resonates with senior business leaders. Ensure audit findings are communicated with clarity of the observed condition, assessment criteria, root cause, and the realized and potential impact. Leverage an enterprise-first and business-enablement mindset to recommend solutions that optimize risk mitigation, achievement of objectives, cost-effectiveness, and sustainability for where risk is shifting, not just where it has materialized. Collaborate with management to define outcome-based commitments and action plans that address root cause and align to achievement of the outcome and acceptance criteria. Drive awareness and alignment across stakeholders with competing priorities, navigating organizational complexity to influence accountability and prioritization. Oversee issue follow-up and validation testing to prevent alignment drift over the course of corrective action implementation. Analyze operational and value-based performance metrics; translate insights into actionable improvement initiatives. Management Reporting, Executive/Board Reporting Prepare and present clear, concise, and insightful audit reports to senior management and the Audit Committee. Own the preparation, quality, and impact of audit committee materials for your domain coverage. Demonstrate customer centricity, executive presence, and effective storytelling to optimize communication channels, cadence, content, and delivery to meet the needs of multiple stakeholder groups. Team Leadership and Development Oversee, coach, and provide performance feedback to teams of co-sourced Directors, managers, associates, integrated specialists, and subject-matter experts. Cultivate an environment of trust, collaboration, and professional courage; foster a culture of curiosity, rigor, adaptability, and enterprise mindset. Actively develop insurance-domain fluency, judgment, and executive presence within the team. Maintain consistent quality, vision, and brand alignment across co-sourced teams and subject-matter specialists that can vary by engagement. Take ownership and accountability for team outcomes and address root causes for improvement opportunities and stakeholder needs. Qualifications: 15+ years of progressive internal audit or risk management experience with a material portion of experience in the insurance industry. 10+ years of people management experience, with a track record of building and developing high-performing teams. Comprehensive understanding of the Global Internal Audit Standards, leading practices, risk management, and regulatory compliance. Deep expertise in core P&C insurance operations. Demonstrated leadership, communication, and interpersonal skills to establish credibility and trust with senior executives, regulators, and external auditors. Proven ability to influence risk-informed decision-making and effectuate change across all levels of the organization. Extensive experience translating complex results into clear executive-ready materials, compelling narratives, and actionable recommendations. Experience managing a hybrid or co-sourced Internal Audit function and developing and leading high-performing teams. Demonstrated success in leading through transformation and achieving cross-functional implementation, adoption, and expected outcomes. Bachelor's degree required; MBA or advanced degree preferred Certified Internal Auditor® designation preferred Leadership Qualities: You take ownership and accountability, embracing challenging situations and aligning stakeholders to make decisions, deliver outcomes, and maintain strategic direction. You pursue ambiguity, complexity, and unknowns with relentless curiosity, grit, and agility. You operate with an enterprise mindset and bias for action that drives resources towards outcomes, not outputs. A partnership and enablement mindset is your way of life – your ability to say what needs to be said with independence and objectivity is rooted in the trust and credibility you’ve established through your day-to-day actions and engagement across all levels. You lead from the front, translating insurance expertise, stakeholder relationships, and team leadership into paved roads for audit and advisory execution. You demonstrate high emotional intelligence, ethical standards, independence, and objectivity. You possess a forward-thinking mindset and are committed to continuous improvement. #LI-SS1 Annual Salary $195,000.00 - $315,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.