Job Family
Digital / Online Marketing
About Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we
appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment
— one
focused on helping
people look forward and plan for the best life possible while
providing
tools and solutions that make it easier to get there.
Who We Are
We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all
walks of life
.
Today,
we’re
part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of
what’s
important to them.
We’re
empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.
What We Do
Transamerica is organized
into
three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments,
comprised
of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of
long term
care, universal life, and variable and fixed annuities. These are supported by
Transamerica Corporate
, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.
Transamerica
employs
nearly 7
,000
people.
It’s
part of Aegon, an integrated, diversified, international financial services group
serving
approximately
23.9 million customers
worldwide.
*
For more
information, visit
transamerica.com
.
Job Description Summary
Lead the strategic evolution and modernization of Transamerica’s digital experiences for its Protection Solutions businesses, including websites and digital capabilities for both intermediaries and end customers, as well as lead customer communications across Transamerica’s businesses. Influence strategic investment to differentiate customer experience, drive growth, reduce costs, and improve efficiency. Provide leadership and strategic direction to staff members.
Job Description
Responsibilities
Lead the development of the digital strategy and roadmap of digital properties across Life Insurance, Annuities & Employee Benefits to meet the needs of the businesses.
Work with senior leadership to influence and optimize the initiative portfolio to achieve business goals, including partnering on the creation of relevant business cases
Lead customer communications across the Transamerica businesses, driving improvements to customer experience and expense savings through driving digitization and adoption of eDelivery and paperless correspondence.
Work with marketing leadership to translate the business strategy of the organization to create innovative digital experiences that drive target outcomes.
Responsible for continued education/advocacy of digital experience goals, strategy, and initiatives to senior leadership
Partner cross-functionally and across the CX & Marketing Center of Excellence, including UX, CX Insights, Marketing, and Savings & Investments digital experience to ensure continued coordination and collaboration across related initiatives.
Strategize with functional areas such as technology, legal and compliance, data & analytics, and business operations to establish best practices for designing positive end-to-end experience at all user touch points.
Strategically align with relevant technical teams in ongoing development and testing work across various properties.
Lead large scale projects and cross-divisional collaborations.
Manage, coach and mentor staff; provide career development and training opportunities.
Approve and manage budgeting, resource planning and prioritization.
Qualifications
Bachelor’s degree in marketing, computer science or related field, or equivalent experience
12 years of experience in the digital space
Eight years of management experience leading and development teams
Expert knowledge of user centered design and digital technologies relevant to assigned focus area
Excellent written, oral and presentation skills to engage and influence staff, partners and stakeholders
Change-management skills to adapt and lead others in a competitive digital environment
Analytical and problem-solving skills
Preferred Qualifications
5+ years' experience in financial services industry
Excellent presentation and storytelling abilities
Experience in scaled agile product ownership / program leadership
Working Conditions
Office Environment
Hybrid role, 3 days in office
The Salary for this position generally ranges between
$177,000 - $200,000
annually.
Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including
qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.
What We Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.
Compensation Benefits
Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Health and Work/Life Balance Benefits
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs
Inclusion & Diversity
We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.
To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.
Giving Back
We believe our responsibilities extend beyond our corporate walls. That's why we created the
Aegon Transamerica Foundation
in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.
Transamerica’s Parent Company
Aegon
acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose:
Helping people live their best lives.
As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.
* As of December 31, 2023