Job description
Eskimo Software (eskimo-software.com) part of the Distilled group is Ireland's market-leading provider of lead management and CRM software to the automotive sector. Our platform helps dealerships across Ireland and Northern Ireland manage their sales pipelines, improve customer engagement, and drive revenue growth. As we continue to expand our client base, we are looking for a talented and driven Senior Customer Success and Onboarding Manager to join our growing team.
This is a key customer-facing position that sits at the heart of our client success operation. Reporting directly to the Head of Sales (Ireland), you will be responsible for onboarding new dealership clients, delivering hands-on product training and managing ongoing account relationships to ensure long-term satisfaction and retention.
This role carries real importance: for many of our users, this will be their very first experience of our platform. You will be the face of our company and the quality of that first impression has a direct impact on client success and loyalty.
What you will be doing
Client Onboarding & Training
Account Management
Training Materials & Knowledge Resources
Job requirements
Essential
Advantage if you have
Benefits – what can you expect
Our goal is to maintain a culture where people look forward to work. We do that by making Distilled a place you'll be listened to and trusted to do your job. Where you can have fun, learn and feel appreciated. And where you get focused career development, growth and progression opportunities.
Senior Customer Success and Onboarding Manager
Distilled
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