Title: Senior Customer Success Manager (CSM)
Location: Remote — Philippines
Start: ASAP
Employment Type: Full-Time Contractor
ReviewBuzz is the leading reputation management and employee rewards platform for home service companies in the U.S. We help businesses generate more 5-star reviews across Google, Facebook, and beyond—while tying feedback directly to individual employees so owners know who’s delivering great service
.
We’re a fast-growing SaaS startup looking for a Customer Success Manager who thrives in a small, high-ownership team. In this role, you’ll own retention and renewals by working directly with end users to drive adoption, prove value, and turn customers into long-term partners. You’ll manage the full customer lifecycle end-to-end and play a key role in shaping how Customer Success scales as we gro
w.
What You’l
l DoOwn Retention & Renewals (Top Prior
ity.Be Hands-On with End U
ess.Lead the Full Customer Lifec
lue.Operate Like a Startup Bui
hts.
What We’re Looki
ivity.
Nice
s a plus
Shift, Comp, &
Customer Support - Voice
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