Senior Client Delivery Consultant

Senior Client Delivery Consultant Marketing Delivery & Account Ownership Location: Remote (Dallas Metroplex preferred, not required) A quick note on our application process: Limetree is growing, and our recent openings have attracted significant interest from applicants. To help us evaluate candidates fairly and thoughtfully, this role includes a short questionnaire as part of the application process. It is not an automatic disqualifier if the questionnaire is incomplete, but it does give us important context beyond the resume. In a high-volume applicant pool, candidates who skip the questionnaire may be significantly less likely to move forward. About Limetree Limetree is a performance-focused marketing agency that blends behavioral science, data, and practical marketing know-how to help organizations say the right thing, to the right people, in ways that actually work. We specialize in industries where customer interaction is high-value and high-stakes, including healthcare, financial services, and other regulated or complex environments. Our work connects insight to action, using behavioral science and data to inform strategy, creative, and delivery in ways that drive measurable outcomes for our clients. Limetree has been recognized multiple times on the Inc. 5000 list, named an Inc. Best Workplace, and holds multiple patents that inform our approach to marketing performance, decision-making, and execution. Role Summary The Senior Client Delivery Consultant is responsible for ensuring Limetree’s work is delivered clearly, confidently, and with impact. This role sits at the intersection of strategy and execution, owning client delivery from kickoff through completion while staying close to the work itself. The Senior Client Delivery Consultant owns how work moves from strategy to execution, rolling up their sleeves when needed to unblock teams, move work forward, and ensure quality. They serve as the connective tissue between clients and Limetree’s internal experts, with a clear understanding of what has been sold, what success looks like for the client, and how delivery supports ongoing performance. This is a hands-on, client-facing role for someone who takes ownership, is comfortable navigating ambiguity, and is accountable for driving outcomes through direct client-facing delivery. The Opportunity Limetree is growing because our approach works. As our client base expands and engagements become more cross-functional and visible, delivery excellence becomes even more critical to sustaining performance and client trust. This role is part of our investment in building a stronger client delivery function, one that ensures momentum does not come at the expense of clarity, quality, or outcomes. The Senior Client Delivery Consultant brings structure, oversight, and accountability to how work lands with clients, while preserving the flexibility and collaboration that make Limetree effective. In this role, you will strengthen how Limetree delivers work today by leading complex client delivery, managing cross-functional teams, and ensuring client work is delivered with clarity, quality, and impact. You will also have the opportunity to deepen your account leadership skills by supporting scope development, identifying growth opportunities within client engagements, and contributing to scalable delivery practices. What You’ll Do Own Client-Facing Services Delivery Own client-facing delivery plans, milestones, and delivery quality for clients engaging Limetree in ongoing marketing strategy, insights, and services. Ensure client-facing materials are clear, complete, and aligned with approved scope, strategy, and client expectations Review client-facing materials for clarity, completeness, and readiness before delivery. Track risks, dependencies, and open questions that affect client outcomes, proactively resolving issues where possible and escalating with recommended next steps when needed Lead Cross-Functional Execution Coordinate work across strategy, behavioral science, data, media, and creative teams Manage handoffs and dependencies across disciplines and seniority levels Ensure internal teams have the client context, priorities, and timelines needed to move work forward effectively. Push back constructively when priorities, scope, or timelines threaten quality, outcomes, or client expectations Serve as the Primary Day-to-Day Client Lead Act as the primary client point of contact for day-to-day communication Lead status updates, delivery check-ins, and in-flight discussions Prepare or guide agendas, meeting notes, action items, and follow-up communications to keep clients and internal teams aligned. Partner with subject-matter experts to ensure specialized work lands effectively Support Growth and Scale Identify delivery risks and client needs beyond what is sold Partner with leadership to shape follow-up, scoping, or proposal discussions Support account health and retention by bringing visibility to client priorities, recurring themes, risks, and opportunities for improvement Contribute to building scalable client delivery templates and tools that help Limetree deliver work more consistently as the company grows What We’re Looking For Experience managing complex, client-facing work in healthcare or similarly regulated environments Strong delivery instincts with the ability to translate strategy into execution Comfort pushing back on clients and internal stakeholders when needed Ability to lead through influence rather than formal authority Clear, confident written and verbal communication skills Interest in behavioral science and how insights connect to messaging, strategy, and outcomes Familiarity with marketing workstreams, including campaign development, messaging, creative, media, digital marketing, insights, or performance reporting, preferred but not required Experience working with tools such as Asana and Microsoft applications This Role Is Not... A traditional internal project management or traffic role A sales or business development role A position with direct people management at the outset, though longer term, the opportunity does exist. Compensation Base salary range: $100,000 – $130,000, commensurate with experience Experience 4-7 years of experience in client-facing delivery, consulting, account leadership, or project leadership roles Experience in healthcare or similarly regulated, complex environments strongly preferred Experience working in agency, consulting, or professional services settings Demonstrated ability to independently own delivery across multi-disciplinary teams Why This Role & Limetree You’ll play a central role in ensuring Limetree’s work continues to deliver real performance as we grow You’ll have meaningful ownership and influence without being boxed into a narrow function You’ll help build a client delivery capability designed to scale, with future leadership opportunities as the function grows You’ll work alongside smart, collaborative teammates across behavioral science, data, strategy, and creative