(Senior) Business Application Specialist - Veeva Vault

Location: Job Family: Information Technology Country/Region: Poland Coloplast develops products and services that make life easier for people with very personal and private medical conditions. In Coloplast Business Centre we are responsible for global financial operations, orders administration, P&C, IT, Legal support, marketing & data analysis activities, and many others. If you have the right profile and the right amount of curiosity and ambition you can be a part of this exciting challenge. Curiosity works here! About the department You will join a global team in CPBC working with Quality in Global Operations, enabling compliant and efficient processes across Coloplast. As a part of our responsibility, we support and continuously improve certain business-critical GxP applications used across all business areas, ensuring they are robust, validated, and fit for purpose. Our work directly supports patient safety and regulatory readiness by strengthening how quality documentation and processes are managed globally. About the job As a (Senior) Business Application Specialist, you will improve and optimize the business processes within the quality systems domain, such as Veeva QualityDocs and Veeva QMS. You will be managing requests, questions, and other system and user support, which requires a good combination of IT system knowledge and business process understanding/experience. Furthermore, we expect you to communicate with stakeholders in both HQ Denmark and globally at our manufacturing sites and subsidiaries. Thus, you can engage in the technical discussions with IT and vendors, you understand user needs, and you know how to translate IT lingo and make it understandable for other stakeholders in the business. Your responsibilities: Act as Business Owner for Veeva Vault and provide 1st/2nd-level functional support to users globally Drive system changes and enhancements in close collaboration with IT, vendors, and global stakeholders (including configuration, troubleshooting, change management and validation activities) Maintain system documentation, governance, user access, and security compliance Bridge business needs and technical solutions Develop and deliver system training materials (incl. e-learning), and conduct training sessions Prepare and contribute to internal/external audits and inspections related to the system Ensure Veeva Vault metadata quality, and contribute to data structuring, standardization and data governance initiatives Maintain and support the Read & Understand process for Document Control, ensuring correct workflows, logic and compliance Ensure effective communication of system updates and announcement across organization Requirements Relevant academic degree (e.g., Life Science, IT, Engineering or similar) + 3 years of experience from medical device or pharmaceutical industry + 2 years of experience from a similar role (business application specialist / system owner / SME in GxP domain / trainer) Hands-on experience with GxP systems, GAMP, IT validation and test management will be an asset Fluency in spoken and written English Experience with test tools (e.g., Jira or similar) Practical experience with EDMS systems will be an advantage Experience in IT GxP projects (as SME, functional lead or project lead) will be an advantage Experience with development and optimization of quality systems and processes will be an advantage Competences Ability to bridge business and IT: translate user needs into technical requirements and explain technical topics in business language Strong stakeholder management: build commitment and drive alignment across global stakeholders with different needs and priorities Structured and compliant way of working: deliver changes with strong documentation, validation mindset, and audit readiness Problem-solving attitude: troubleshoot issues, identify root causes, and implement sustainable improvements Facilitation skills: lead workshops, training sessions, and change discussions with confidence We offer Employment contract with 3 month-long probationary period Hybrid and onsite work from our office in Szczecin / Remote work possibilities (from Poland) Flexible working hours, Mon-Fri International work environment with Scandinavian culture Opportunity to use and develop foreign languages in daily work Fantastic work atmosphere full of respect and partnership Internal trainings available in CPBC Academy Great company events Sports card Private medical care Restaurant card Holiday bonus and occasional cards That's not all! We have even more for you, if working onsite: Modern workplace No dress code zone Delicious coffee and fresh fruits Transportation co-funding Recruitment details Please apply online with your CV in English. We will review all applications continuously and invite selected candidates further to the recruitment process. We will close the offer down once we find the best match to the role. Thank you! #LI-Hybrid #LI-Onsite Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things. Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability. Visit us on Coloplast.com. . Watch the film. Follow us on LinkedIn . 61145 #LI-CO