Senior Business Analyst / Product Owner

3Pillar is an AI transformation partner on a mission to help enterprises build the AI-native products and intelligent agents that will define the next era of business. With teams across North America, Europe, Latin America, and Asia, we work with the most ambitious companies in financial services, healthcare, media, and technology — helping them move faster, modernize boldly, and compete on their own terms. Our HelixAI platform and Helix Pods delivery model put our engineers at the center of real agentic transformation — doing work that is open, portable, and built to last. We are building the future of enterprise AI. 👋 Greetings, future product leader: Embark on an exciting journey into the realm of product management with 3Pillar! We extend an invitation for you to join our team and gear up for a thrilling adventure. At 3Pillar, our focus is on crafting cutting-edge technologies that revolutionize industries. Do you like to create order out of chaos, help make better products, and get your hands dirty with release plans and user stories? 3Pillar is looking for a Scrum Product Owner to join our growing PM Team. This Product Owner will be a key member of our global team, working directly with our US clients on mission critical engagements. The Product Owner is responsible for ensuring the development team is consistently fed with high quality stories. In particular, this includes working closely with clients to understand requirements, writing and prioritizing user stories and ensuring the delivery team (engineers) clearly understands the what and the why of what we’re building. The Product Owner will work closely and partner with global delivery teams (Engineering) and the Client Services team to support delivery execution efforts; to consult with clients on business challenges; deliver best of breed products using Agile practices; and drive growth. 🚀💻 Key Responsibilities Strategy and Planning (15%) Work with the Product Manager, deliver the highest priority features on the product roadmap that are aligned to the product vision and organizational priorities Assist in development of sprint and deployment plans aligned to our product’s go-to-market strategy, defining feature set releases that deliver value to our customers Collaborate with Product Manager(s) to gather and monitor data on product usage and user behaviors to inform prioritization of features Work with the team to identify and execute upon opportunities for continuous improvement of team dynamics, enjoyment, and performance in an environment of collaboration and innovation Requirements Gathering and Analysis: This skill is crucial for the early stages of a product, where you work to understand market needs and define the product vision, which directly influences the strategic roadmap. Career and Skill Growth: While this is a personal attribute, a commitment to continuous learning is a strategic mindset that enables a product owner to stay ahead of market trends and technological advancements, informing long-term product strategy. Agile/Scrum: Understanding and applying Agile principles is foundational to sprint and deployment planning, which is a core part of product strategy. Delivery and Execution (60%) Work with dual-track design and development agile teams that are geographically dispersed in the world. Document requirements and acceptance criteria for features, epics, and stories. The product team should contribute to the writing, but the PO owns accepting the story Own the backlog, maintain consistent prioritization of work, and facilitate backlog refinement with the on-site development team(s). Facilitation (Scrum Master experience a plus): This skill is directly tied to the day-to-day operations of the development team, including running sprint ceremonies like planning, daily scrums, and retrospectives, all of which fall under delivery. Project Management: The core of delivery and execution is managing the project itself, ensuring tasks are completed, deadlines are met, and the team is on track to deliver the product. Collaboration and Coordination: The role explicitly mentions working with geographically dispersed teams and stakeholders, which is a key part of day-to-day execution. Working with Technical Team Members: This is a primary responsibility of a Product Owner, as they must work directly with engineers to ensure user stories are understood and built correctly. Working with Stakeholders: The Product Owner acts as a liaison, ensuring stakeholders' needs are communicated and integrated into the development process. SQL Skills: These skills are often used for data analysis to understand product usage, which directly informs backlog prioritization and helps a Product Owner decide what to build next to deliver the most value. Prod Support: This involves working with the team to address issues that arise after a product has been released, a clear part of the execution phase. Technical Knowledge (AWS, Project Technology Stack): A solid understanding of the technology stack is essential for effective communication with the engineering team and for making informed decisions during the development process. Communication, Discovery, and Research (25%) Collaborate with Design Research to lead ongoing user interviews, usability tests, A/B tests, etc. and share key findings with the team(s) Report up and out on initiative health and risks, triaging issues when needed, and developing a regular cadence of communications Work with internal stakeholders such as Accessibility, Customer Service, Communications, Data Governance, Legal, L and A (Learning and Assessment), Information Security, Marketing, and Risk Management to capture relevant requirements and priorities to inform the product design and architecture Collaboration and Coordination: Communicating with both technical and non-technical stakeholders is a core function of the Product Owner during the discovery phase to gather requirements and share findings. Working with Technical Team Members: The Product Owner must effectively communicate research findings and user feedback to the development team to ensure they understand the "why" behind what they're building. Working with Stakeholders: A significant part of the Product Owner's job is to communicate findings from user interviews and data analysis back to internal stakeholders like marketing, legal, and risk management. Minimum Qualifications 5+ years of proven experience as a Business Analyst, Product Analyst or Scrum Product Owner. 5+ years of experience working with technical teams, SME’s and stakeholders Minimum of 3 years Consulting experience. Strong problem-solving and analytical skills, with the ability to synthesize large amounts of detailed information. Proven experience with Agile Methodologies. The ability to communicate effectively, respectfully in English with other team members, project management and executive level clients. Ability to complete complex tasks on short deadlines and in a fast-past environment Proficient in various requirement analysis, modeling, and documentation techniques (e.g., business process modeling, use cases/user stories, data flow diagrams, data interrogation, data mapping, etc.) Proven experience with various project delivery methodologies. Prior knowledge building and executing test plans and cases for the transformation and movement of complex data between sources and destinations. Proficient with data analysis tools. Benefits Medical Insurance benefits as per company policy. Life Insurance as per company policy 15 days of paid vacation plus additional days based on tenure Vacation bonus as per local law Sick leave and paid holidays as per local law Profit sharing as per local law Paternity and maternity leave as per as per local law Marriage, bereavement and graduation leaves as per company policy Christmas bonuses as per local law Work from home allowance as per company policy Punctuality and attendance bonuses as per company policy Food tickets as per company policy Direct deposit of payroll. Paid professional certifications What is it like working for 3Pillar Global? At 3Pillar, we offer a world of opportunity: Imagine a flexible work environment – whether it's the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach. You will be part of a global team , learning from top talent around the world and across cultures, speaking English everyday. Our global workforce enables our team to leverage global resources to accomplish our work in efficient and effective teams. We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best. Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries. We are an equal opportunity employer. It goes without saying that we live by values like Intrinsic Dignity and Open Collaboration to create cutting-edge technology AND reinforce our commitment to diversity - globally and locally. Join us and be a part of a global tech community! 🌍💼 Check out our Linkedin site and Careers page to learn more about what it’s like to be part of our #oneteam!