Senior Business Analyst

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Position Overview The Senior Business Analyst serves as a strategic advisor and enterprise-level thought leader, shaping how Elite defines problems, delivers solutions, and scales analytical excellence. This role focuses on long-term impact, organizational alignment, and elevating business analysis maturity across the company. Work Arrangement: ​ Remote ​ This role requires the individual to be based in ​ Flexible across U.S. time zones ​ . Responsibilities Partner with senior leaders to define enterprise problem statements, success metrics, and strategic roadmaps. Lead mission-critical or enterprise-scale initiatives with high visibility and impact. Drive alignment across business, product, and technology strategies. Identify and scale AI-enabled productivity opportunities, embedding AI-powered tools and workflows to accelerate analysis and improve decision-making across the organization. Anticipate future business needs and proactively design scalable, forward-looking solutions. Demonstrated fluency in leveraging AI-powered tools to accelerate analysis, enhance decision-making, and improve day-to-day productivity. Establish, evolve, and govern business analysis frameworks and best practices. Coach, mentor, and develop business analysts across all levels. Represent the Business Analyst function as a trusted advisor to leadership. Influence enterprise decision-making through data-driven insights and recommendations. Strong stakeholder communication skills. ​​Perform other duties as assigned to support departmental and company objectives.​ Qualifications Bachelor's Degree in Business, Information Systems, Technology, or related field, or equivalent experience. 9–12 years of experience in business analysis or related strategic roles, preferably within B2B SaaS environments. Deep expertise in process, data, and systems analysis. Experience working cross-functionally with Product, Engineering, and GTM teams in a SaaS organization. Familiarity with key SaaS metrics (e.g., ARR, churn, customer lifecycle, product adoption) and data-driven decision making. Exceptional strategic thinking, judgment, and executive communication skills. Strong change leadership and organizational awareness. Proven ability to scale impact through influence and mentorship. Ability to travel up <10% as business needs require. Role requires the following physical capacity: Sedentary: primarily desk/computer work. Must be legally authorized to work in the United States; Elite does not provide employment sponsorship for this position. Benefits: Competitive Compensation Package ($140,000 - $160,000 base salary + variable component) Comprehensive Healthcare Coverage (Health, Dental, Vision) Retirement Savings Plan with an Employer Contribution Professional Development Opportunities Time Off Wellness Initiatives Employee Assistance Program Generous Global Parental Leave Calm, free premium subscription Employee Discount Program Please note that we do not offer sponsorship for this position. Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma . As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.