Senior Business Analyst

N-iX is looking for a highly skilled Senior Business Analyst to join our team! Our client is one of the largest banks in Ukraine, with its headquarters in the EU. They specialize in bank services for businesses and individuals in Ukraine and Europe. We are looking for a highly skilled Senior Business Analyst to join the project aimed at modernizing application infrastructure and technology, developing the solution from scratch. Responsibilities: Gather, analyze, and document business requirements from stakeholders. Coordinate collaboration between the customer and the development team to ensure clear communication and alignment. Develop specifications, user stories, and business process documentation. Identify areas for process improvement and provide actionable recommendations. Facilitate workshops, meetings, and presentations with stakeholders. Support project delivery by monitoring progress and assisting in issue resolution. Requirements: Proven experience as a Business Analyst. Strong understanding of business processes and requirements gathering techniques. Hands-on experience with retail card products and services for individual customers (retail cards). Experience with tools such as Jira, Confluence, or similar. Excellent communication and stakeholder management skills. Experience with MS Word, MS Excel, and PowerPoint. An analytical mindset with problem-solving abilities. Knowledge of Agile/Scrum methodologies. Experience working with extensive amounts of data Bachelor’s degree in Business, IT, or related field. Nice to Have: Knowledge of BPMN basics and flowchart construction. Experience in banking/payment services/bank cards or the insurance domain. Basic understanding of SQL or data analysis tools. We offer*: Flexible working format - remote, office-based or flexible A competitive salary and good compensation package Personalized career growth Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more) Active tech communities with regular knowledge sharing Education reimbursement Memorable anniversary presents Corporate events and team buildings Other location-specific benefits *not applicable for freelancers