Senior Atlassian Administrator

We are seeking a dedicated and experienced Senior Atlassian Administrator to manage and enhance our Jira Cloud environment, streamline workflows, and provide top-notch support to our team.

Experience the freedom of remote work from anywhere in Georgia, whether from the comfort of your home, our modern offices in Tbilisi and Batumi or a coworking space in Kutaisi.

Responsibilities

• Review and improve existing workflows, permission schemes, and automation
• Document existing processes in Jira and newly created ones
• Create users, manage permissions and projects, and resolve issues in the system
• Support and further develop existing Python scripts utilizing Atlassian Python APIs
• Monitor, update, and optimize Jira Cloud environments to ensure reliability and performance
• Develop, test, and implement automation rules to enhance efficiency within Jira Cloud
• Create and maintain automation workflows for managing projects, schemes, and permissions
• Set up and configure Jira projects, workflows, schemes, notifications, and permissions
• Control changes in permission schemes, screens, and workflows through scripting and automation
• Monitor, identify, and troubleshoot system issues, resolving them promptly
• Provide assistance and training to end users, addressing ongoing concerns and questions

Requirements

• 3+ years of working experience in Atlassian tool administration and support
• Expertise in providing application support in enterprise environments
• Proficiency in managing and optimizing Atlassian Cloud applications, particularly Jira Cloud
• Knowledge of Groovy scripting for creating custom solutions within Jira
• Background in Jira Service Management, including its configuration and troubleshooting
• Familiarity with Jira plugins and their development, integration, and maintenance
• English language proficiency at an Upper-Intermediate level (B2) or higher

We offer

• We connect like-minded people
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events
• We invest in your growth
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning and Udemy
  • Free English classes with certified teachers
• We cover it all
  • Participation in the Employee Stock Purchase Plan
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Five trust days per year (sick leave without a medical certificate)
  • Benefits package (sports activities, a variety of stores and services)

EPAM Georgia is a team of innovators united by a passion for technology. The dynamic and inclusive culture we embrace helps positively impact our communities, clients, and employees. Here you will collaborate with multi-national teams, contribute to numerous cutting-edge projects, deliver the most creative solutions, and have an opportunity to learn. Our people are at the heart of our success, and we are proud to provide talents with a solid ground to develop and grow.