Senior Associate, People Analytics

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we’re looking for you We’re seeking our first Sr. Associate, People Analytics to design, optimize, and scale the systems and processes that power our hiring. As Owner grows, this role will ensure our recruiting operations can meet ambitious goals while maintaining a high hiring bar and excellent candidate experience. You will lead programs, build infrastructure, drive adoption, and use data to inform decisions, making a direct impact on the organization’s ability to attract and retain top talent. This role is 100% remote and can be based anywhere in the United States or Canada. The impact you will have Translate talent and business questions into analysis: performance trends, funnel modeling, forecast modeling, capacity. Build and maintain dashboards and reporting that Executive Leaders and Talent rely on for decision-making. Conduct hands-on data analysis (SQL, BI tools, Excel/Sheets) to generate insights that influence hiring strategy. Support the design and optimization of talent systems focusing on workflow clarity, data quality, usability and adoption across teams. You are the analytical “glue” between Talent, business leaders, and cross-functional partners (Ops, Finance, etc.) Who you’ll work with Cross-functional partners across recruiting, candidate experience, and business stakeholders (e.g. hiring managers, operations, finance) What we’re looking for 2-5+ years in an analytical, operations, or business strategy role (background from consulting firms are preferred) Strong analytical toolkit: SQL, BI tools (Looker, Tableau, etc.), Excel/Sheets. A systems thinker who enjoys making workflows cleaner, simpler, and more scalable. Comfort working in Talent systems Curiosity, high judgment, and an ability to frame ambiguous problems clearly. Strong communication skills - able to present insights simply and influence decisions. A builder’s mindset: scrappy, resourceful, and excited to create clarity from complexity. What our interview process looks like Step 1: Recruiter Phone Screen Begin with a conversation with a recruiter to evaluate your background, better understand what you’re looking for in your next opportunity, and answer any early questions you may have about the role or company. Step 2: Hiring Manager Interview Participate in a 45-minute video interview with the hiring manager. This conversation will go deeper into your experience, approach to work, and views on problem-solving and collaboration. Step 3: Technical Case Study (Pass/Fail) Receive a technical case study to complete independently. You will have seven days to submit your assignment. The team will review your submission and provide detailed feedback on whether you have passed or not passed this stage. Step 4: Full Round / Case Study Presentation If you pass the technical case study, you'll move forward to a 60-minute presentation round with several members of the Business Operations team. You'll walk the team through your approach, thought process, and recommendations, and answer live follow-up questions. Step 5: Final / Executive Interviews The final stage consists of one to two executive interviews with C-suite leadership team members. These 30-minute conversations focus on overall alignment, communication, strategic thinking, and long-term fit with the business. Pay and benefits The estimated base salary range for this role is $160K-200K, plus a generous pre-IPO equity package Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.