Senior Analyst, People Systems

The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical intervention - millions of Americans are physically dependent on Opioids but only 10% of those likely to have OUD actually access treatment. Bicycle Health addresses this gap by maximizing accessibility, affordability, and overall quality of care by enabling highly qualified clinicians to reach patients broadly and efficiently through our online platform. JOB OVERVIEW: The Senior Analyst, People Systems plays a critical role in ensuring the stability, scalability, and governance of Bicycle Health's Workday ecosystem across financially sensitive and compliance-driven functional areas. This role serves as the system owner for Workday and is responsible for the governance and performance of all Workday integrations. As a senior-level individual contributor, the Senior Analyst represents the deep technical expertise track within People Systems. This role translates complex business requirements into scalable technical solutions, ensures seamless system functionality and data integrity across platforms, and drives continuous improvement without people management responsibilities. Reporting to the Manager, People Systems, this role operates as a senior subject matter expert and escalation point, driving system enhancements, strengthening audit readiness, and ensuring enterprise-grade controls across core People infrastructure. The ideal candidate brings deep Workday configuration expertise, strong integration experience, and a systems-oriented mindset grounded in compliance, operational excellence, and continuous improvement. Location: Remote Schedule: Full time (40 hrs) - Monday-Friday, 8am-5pm Target Pay Range: $95,000-125,000 - Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Benefits: Discretionary PTO + 8.5 days of additional sick time + 10 paid holidays Paid parental leave 100% Employer Paid Employee Medical, Dental, and Vision Insurance Employer Paid STD & LTD 401k $50 monthly Remote Work Stipend RESPONSIBILITIES: Workday Functional Ownership (Benefits, Compensation, Payroll, Integrations): Serve as the primary system owner for Workday. Configure and maintain business processes, eligibility rules, condition logic, notifications, earnings and deduction configurations, and related workflows. Translate complex business requirements from People, Payroll, Benefits, and Finance teams into scalable, secure Workday solutions. Ensure system configurations align with compliance requirements, audit standards, and internal controls. Lead testing cycles for compensation events, benefit plan changes, payroll configuration updates, and regulatory adjustments. Serve as escalation support for complex system issues within assigned domains. Workday Integration Governance: Own governance, monitoring, and optimization of all Workday integrations, including payroll vendors, Benefits carriers, compensation tools, finance systems, and other people platforms.• Partner with vendors and cross-functional stakeholders to ensure reliable data flow, proactive issue detection, and timely resolution of integration failures. Lead testing and validation of integration changes during Workday releases and vendor updates. Identify opportunities to streamline workflows, reduce manual reconciliations, and improve system interoperability. Reporting, Data Integrity & Controls: Design advanced custom reports, calculated fields, and dashboards supporting compensation planning, benefits administration, payroll validation, and compliance needs. Conduct routine audits to ensure data accuracy, configuration consistency, and adherence to privacy and security standards. Execute mass data updates and integrations using EIBs and other Workday tools. Support security configuration and role-based access governance within financially sensitive domains. Strengthen internal controls by documenting configuration decisions and maintaining audit-ready records. System Optimization & Release Management: Serve as a lead contributor during biannual Workday release cycles: evaluate feature impacts, recommend adoption strategies, and lead testing efforts within assigned modules. Proactively identify automation opportunities, configuration enhancements, and process improvements that increase efficiency and reduce operational risk. Partner with cross-functional leaders to assess system implications of policy, regulatory, or structural changes. Documentation, Enablement & Change Management: Develop and maintain detailed technical documentation for system configurations, integrations, and business processes. Create clear implementation plans and stakeholder communications for major system changes. Support enablement of People, Payroll, and Finance partners to ensure confident and effective system usage. Act as a trusted advisor and escalation point for complex People Systems initiatives. All other duties as assigned. QUALIFICATIONS: Bachelor's degree or equivalent years of relevant experience. 5+ years of hands-on experience configuring Workday HCM, with strong expertise in Compensation, Benefits, and/or Payroll modules. Demonstrated experience owning and supporting Workday integrations across multiple vendors and platforms. Advanced knowledge of Workday business process framework, calculated fields, reporting, EIBs, and security configuration. Experience supporting compensation cycles, benefits plan updates, payroll configuration governance, and compliance-driven system changes. Strong understanding of system controls, data governance, and audit readiness within HRIS environments. Ability to manage multiple high-impact priorities in a fast-paced, remote-first environment. Exceptional analytical and problem-solving skills with meticulous attention to detail.• Excellent verbal and written communication skills, with the ability to translate technical concepts into clear business language. Demonstrated ability to partner effectively with People, Payroll, Finance, and cross-functional stakeholders. High level of discretion and comfort handling confidential and financially sensitive information. Proficient in Google Workspace, project management tools, and modern collaboration platforms. Prior experience in a healthcare, startup, or high-growth environment is a plus. Workday certifications in Compensation, Benefits, Payroll, or Integrations are strongly preferred. #LIRemote #zr #mid-level Recruitment Scam Notice We are aware of fraudulent recruiting messages circulating that claim to represent our company. Please note: All official communication from our recruiting team will come from an @bicyclehealth.com email address. We will never ask you to pay fees, purchase equipment, or provide financial information as part of our hiring process. We will never request your Social Security number or banking information before an offer of employment is made. We only conduct interviews through legitimate, scheduled channels and will never make job offers via text message or chat apps. If you believe you have been contacted by someone misrepresenting our company, please report it to [email protected] . About Bicycle Health: Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We’ve grown our clinical staff of medical providers caring for patients, across 32 states, and we employ a large ancillary staff for support with technologic and administrative needs, clinical and behavioral support, and care coordination. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all. Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.