Senior Analyst, GenAI and Digital Workplace

ABOUT US We’re one of Canada’s largest pension investors, with CAD$299.7 billion of net assets as of March 31, 2025. We invest funds for the pension plans of the federal public service, the Canadian Forces, the Royal Canadian Mounted Police and the Reserve Force. Headquartered in Ottawa, PSP Investments has its principal business office in Montréal and offices in New York, London and Hong Kong. Capturing and leading complex global investments requires us to work as one to seize valuable opportunities, in close collaboration with some of the world’s top companies. At PSP Investments, you’ll join a team of motivated and engaged professionals, dedicated to propelling our organization further than ever before. ABOUT THE TEAM The GenAI & Digital Workplace team, part of Technology, Data and Operations (TDO), builds and operates the enterprise AI and collaboration platforms that PSP’s investment and corporate teams rely on every day. Under the Catalyst AI Initiative, the team manages a multi-platform environment spanning Microsoft 365 and Copilot, Power Platform, ChatGPT Enterprise, Claude for Work, and emerging AI services . The Senior Analyst focuses on the adoption and evolution side of this ecosystem: translating business needs into configured solutions, enabling users to get the most from these tools, and evaluating new capabilities as the landscape moves fast. ABOUT YOUR ROLE As a Senior Analyst, GenAI and Digital Workplace, you will contribute to the analysis, configuration, and implementation of digital workplace and GenAI solutions. Working closely wi th various stakeholders, you will support initiatives that enhance productivity, collaboration, and operational efficiency, while ensuring alignment with PSP’s technology standards and security requirements. As a Senior Analyst , GenAI & Digital Workplace , y ou’ll: Contribute to the analysis, configuration, testing, and deployment of solutions across PSP’s GenAI and digital workplace platforms (Microsoft 365/Copilot, Power Platform, ChatGPT Enterprise, Claude for Work) in support of new capabilities and adoption initiatives. Support the design and implementation of automation and digital process improvements using Power Platform and AI-enabled tools to simplify operations and improve efficiency for business partners. Collaborate with Advisors, Solution Architects, and cross-functional teams to translate business needs into functional and technical requirements, ensuring proposed solutions align with PSP’s enterprise architecture and security standards. Evaluate emerging GenAI and digital workplace technologies, contributing structured assessments on usability, value, risk, and alignment with PSP’s ecosystem to inform the team’s roadmap and governance decisions. Develop and deliver user enablement materials — documentation, training content, knowledge articles, and guided walkthroughs — to drive adoption and self-service proficiency across Microsoft 365, Copilot, and GenAI tools. Support operational readiness for new deployments and platform transitions, ensuring issues during rollout phases are analyzed, escalated appropriately, and documented for handoff to steady-state operations. Stay current on productivity, collaboration, and AI trends, applying learnings to propose continuous improvement initiatives and contributing to the team’s innovation pipeline. WHAT YOU’LL NEED Hold a bachelor’s degree in information technology or possess a combination of education and experience deemed equivalent. Have a minimum of 3 to 5 years of relevant experience, including experience with Microsoft 365 technologies. Demonstrate a strong curiosity to explore and innovate with Microsoft 365 applications, Azure AI Foundry, and other collaborative and productivity technologies. Hands‑on experience or strong interest in Microsoft 365 applications, Power Platform, and emerging GenAI capabilities. Analytical and problem‑solving skills, with the ability to assess operational challenges and propose practical, well‑structured solutions Ability to collaborate effectively with technical and business stakeholders in a matrix environment. Strong communication skills, with the ability to explain technical concepts in clear, user‑friendly terms. Bilingualism English and French *Frequent interactions in English with PSP employees based in our offices in Hong Kong, London and New York, and interactions in French with employees in our local offices in Montreal and Ottawa We offer a tailored employee experience and competitive total rewards and benefits package* designed to attract and retain global diverse talent, reward performance, and reinforce business strategies and priorities. Beyond salary and incentive pay eligibility, you have access to: Investment in career development Comprehensive group insurance plans Competitive pension plans Unlimited access to virtual healthcare services and wellness programs Gender-inclusive paid family leave policy : up to 26 weeks for primary caregivers, 5 weeks for secondary caregivers A personalized family-building support , from pre-pregnancy to menopause, with available financial assistance Vacation days available on day one with additional days on milestone service anniversaries, and summer Friday afternoons off A hybrid work model with a mix of in-office and remote days *Benefits package may vary based on your employee type. At PSP Investments , we aim to provide a workplace where everyone feels valued, safe, respected and empowered to grow. As part of this leadership commitment, we strongly encourage applications from all qualified applicants and strive to offer an inclusive and accessible candidate experience. If you require any accommodation for any part of the recruitment process, please let us know. Visit us on www.investpsp.com/en/ Follow us on LinkedIn #LI-GR1