Senior AI & Automation Engineer

We are looking for a strategic and hands-on Senior AI & Automation Engineer to lead our AI agent development and enterprise automation initiatives. This role goes beyond traditional automation - you will be the driving force behind how GoGlobal adopts, implements, and scales AI agents across the business. The ideal candidate combines deep expertise in AI/LLM-powered agents, n8n, Microsoft Power Platform, and API integrations with the strategic vision to identify high-impact automation opportunities across a 500+ employee, fully remote organization operating in 140+ countries. Role & Responsibilities AI Strategy & Agent Development Define and own the AI and automation strategy and roadmap for the organization, identifying where AI agents can drive the most business value Design, build, and deploy AI agents using LLM frameworks (e.g., OpenAI, Anthropic Claude) to automate complex, multi-step business processes Evaluate and recommend AI platforms, tools, and frameworks for enterprise adoption, staying current with the rapidly evolving AI agent landscape Champion AI adoption across teams by educating stakeholders, running proof-of-concepts, and demonstrating ROI of AI-driven automation Automation & Integration Design and develop end-to-end workflow automations using n8n, Power Automate (Cloud/Desktop), and other automation platforms Build and orchestrate complex multi-tool integrations across the SaaS ecosystem Integrate with REST APIs, webhooks, Microsoft Graph API, OData endpoints, and custom connectors to create seamless data flows between systems Build responsive Canvas Apps using Power Apps and develop chatbots/copilots using Power Virtual Agents / Copilot Studio Work with data sources including Dataverse, SharePoint, SQL Server, Azure SQL, and cloud databases Leadership & Collaboration Act as the subject matter expert on AI and automation Collaborate with IT, HR, Finance, and Operations teams to translate business requirements into automated solutions Document design specifications, architecture diagrams, and maintain a comprehensive automation knowledge base Mentor team members on AI tools, automation best practices, and emerging technologies 7+ years of hands-on experience in automation engineering, with at least 2+ years focused on AI/LLM-based solutions Proven experience designing, building, and deploying AI agents in production environments (not just prototypes) Proficiency with n8n workflow automation platform, including building custom nodes, complex workflows, and webhook integrations Deep expertise with Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio) Solid understanding of LLM fundamentals: prompt engineering, function/tool calling, RAG, vector databases, embedding models, fine-tuning concepts, and token management Strong API architecture knowledge, including Microsoft Graph API, REST/SOAP, OAuth 2.0, and webhook patterns Proven knowledge of Azure services (Azure Functions, Azure AI Services, Azure Data Factory, Azure SQL) Familiarity with AI model providers: OpenAI, Anthropic Claude, Google Gemini, and open-source models via Hugging Face or Ollama Excellent communication skills - ability to explain complex AI concepts to non-technical stakeholders and present strategic recommendations to leadership Nice to Have MCP (Model Context Protocol) experience for building AI tool integrations Make (Integromat) or Zapier experience for complementary no-code automation Azure AI Services: Azure OpenAI, Azure AI Search, Azure Cognitive Services RPA: Power Automate Desktop, UiPath BI & Reporting: Power BI for automation dashboards and AI analytics Experience with Docker/containers for self-hosting automation tools Jira Service Management (JSM) and Atlassian ecosystem automation Programming skills, Software Expertise and AI Development Strong knowledge in at least one programming language like NodeJS, Java, Python or C# with design patterns Strong knowledge in scripting like PowerShell, YAML or Windows CMD Strong knowledge in Cloud ecosystems to understand and select services based on requirements but still considering costing in mind. Good knowledge in toolkits and extensions like Cursor, M365 agent tool kit or Claude Working experience in Azure Data Factory, Copilot Studio, VS Code with AI tool kit extensions, Any Azure AI services (like MS foundry, Azure Open AI, Cognitive services etc.,) ABOUT US GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy. Business & Corporate Services provided: Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting Finance Solutions: Accounting & Tax For more information, please visit GoGlobal.com OVERVIEW We Measure Success by Results, Not Hours Worked No timesheets. At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time. As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames. Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right. We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success. We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like: A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact Collaborating with a diverse, global and supportive team Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth WHY WE ARE DIFFERENT We Make Growing Your Career Possible We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it's better to build lasting value than to chase a one-time payout We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We're proud of our own culture and prefer to grow it our way We're global. We offer career opportunities across the world-whether it's new job roles or international locations English is our official language, but for many, it's our second language. We embrace this and find it rewarding communicating with colleagues from all over the world We are not a family. We operate more like a high-performing sports team where each individual's contribution is crucial to our collective success We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what's coming next. It's all about open communication, building trust and empowering every individual to be part of our journey. We don't tell you what to think - we provide the information you need to make your own informed decisions We believe flexibility drives success. Our company is built on trust, and that's why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it's old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world. Ready to take the next step in your career with us? Apply now! **Kindly review the provided privacy notice ( LINK ) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data. By applying, you consent to background and reference checks, to the extent permissible by law.