Senior Administrator, Candidate Care - Process Improvement (Remote)

Job Description This is a position within Haldren and not with one of its clients. This fully remote position strengthens operational rhythm and client responsiveness across retained and contingent assignments, with a focus on accuracy, confidentiality, and follow-through. Key Responsibilities • Support reporting packs and dashboard inputs for operational oversight • Monitor service levels and flag risks early (turnaround times, response SLAs, quality checks) • Standardise templates and operating procedures to reduce rework and improve consistency • Maintain accurate records in CRM and shared drives, ensuring consistent naming and versioning • Own end-to-end administrative workflows for searches, including document control and scheduling Requirements • 5+ years in senior administration, operations support, or coordination roles • Experience maintaining CRM or ATS data with strong discipline for data quality • Comfort supporting invoicing, vendor coordination, or basic finance admin workflows • Strong written and verbal communication skills in a professional services environment • High attention to detail, with consistent follow-through on deadlines and stakeholder expectations • Comfort working with confidential information and applying sound judgement • Ability to work effectively in a remote environment with disciplined time management Benefits • Salary range: 340,000 - 480,000 • Remote work arrangement (South Africa) • Opportunities for professional growth • Flat management structure with direct access to decision-makers. • Open communication environment. • Full medical coverage. Haldren is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Haldren emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes. To learn more about the firm and about our candidate services - please visit US Recruitment Agency, Executive Search & Talent Solutions ​