Senior Account Executive — US & Canada

Senior Account Executive — US & Canada Sell the future of retail. 🏪 THE ROLE NewStore is looking for a Senior Account Executive to drive new business growth across North America. This is a net-new pipeline role: you will be the primary commercial driver for enterprise retail brands across the East and Central time zones, working directly with C-suite and VP-level buyers. We are a lean, focused team. This is not a role for someone who relies on a large support organisation. It is a role for someone energised by ownership, who wants to be close to the product, close to the customer, and genuinely excited about the future of retail technology. 🚀 WHAT YOU'LL DO Own the full enterprise sales cycle end-to-end: prospecting, qualification, discovery, solution design, commercial negotiation, and close. Build and manage a pipeline of enterprise retail brands across North America, with a focus on the Eastern and Central regions. Engage with C-suite and VP-level stakeholders across IT, Operations, and Retail leadership. You are a peer in these conversations, not a pitch machine. Bring a consultative approach: invest time in understanding a prospect's business and pain points before presenting solutions. Collaborate with our SVP, Sales and our Solutions Engineering team on complex, multi-stakeholder opportunities. Participate in industry events, retail tradeshows, and store visits, including key events in New York and across North America. Contribute pipeline intelligence, competitive insights, and account strategy to the broader go-to-market team. Leverage AI tools to improve sales processes and drive efficiency 📊 WHAT YOU'RE SELLING Enterprise-level deals with multi-year contracts and meaningful ACV. These are strategic, board-level investments for our customers. Buyers who have been through a retail transformation and understand what's at stake — VP Retail Operations, CTO, COO. You need to be credible in that room from day one. Complex, multi-stakeholder buying committees spanning IT, Operations, and Retail leadership. You will need to build consensus across functions, not just win one champion. Longer sales cycles that reward patience, rigour, and relationship-building over quick wins. A blended revenue model combining committed subscription and consumption-based components. Our commission structure is designed to reward you meaningfully at signing. Territory: United States and Canada. 📚 YOUR STORY Our ideal candidate has: 5–7 years of B2B SaaS or enterprise technology sales experience, with a quota-carrying, closing role throughout. Direct experience selling retail or commerce technology (POS, OMS, ecommerce platforms, or similar) to retailers is strongly preferred. You should know this buyer, this problem, and this space — not be learning it on the job. Demonstrated ability to run complex, multi-stakeholder enterprise deals independently and without heavy internal support. Executive presence: comfortable and credible in C-suite and VP-level conversations from day one. Hungry and coachable, motivated by ownership and results, not by the size of the support team around you. Comfortable with longer sales cycles and a commission structure that rewards meaningfully at signing: you think in quarters. Based in Canada (Eastern or Central time zone preferred); remote-first. 📕 OUR STORY At NewStore, we are on a mission to create a seamless, app-based omnichannel experience that will change the game for innovative retail brands. By empowering brands in 40+ countries to run their entire stores on an iPhone, we are paving the way for a brighter future in retail. Our diversity is our greatest strength. Our team comprises over 40 nationalities, fostering a melting pot of unique perspectives, cultural experiences, and innovative ideas. Join us in our mission to bring the joy back to retail. 🔥 PERKS & BENEFITS Generous PTO & R&R: We prioritise your wellbeing with a generous leave policy and a culture that encourages you to recharge. Professional Growth: A dedicated personal development budget and a learning-centric environment to help you advance. Flexible Working: Remote-first with flexibility to create a working environment that suits your lifestyle. Balanced Work-Life: Life-friendly working hours designed to help you maintain a fulfilling career and personal life. Financial Rewards: Employee stock options alongside a competitive uncapped commission plan. Department Sales Locations Toronto, Canada, North America Remote status Fully Remote About NewStore NewStore offers the world’s most scalable and globally compliant unified commerce platform, featuring the easiest-to-use, lightest tech stack for fast and flexible deployment. With its advanced omnichannel POS and branded shopping apps, NewStore enables premium retail brands to deliver exceptional customer experiences across every channel. Trusted by 85+ brands in 55+ countries, NewStore drives a 30% increase in sales through seamless transactions, personalized interactions, real-time inventory visibility, and flexible fulfillment options. This is where you have the greatest opportunity to make an impact – we support your creativity, development, ideas, and workflows, enabling you to innovate and deliver great results. For us, the best way to realize our vision is through the talent and well-being of our people. Join NewStore and help us transform retail. Founded in 2016 Co-workers 140