About Chord
Commerce isn’t a generic AI problem. It’s deeply contextual: attribution rules, margin constraints, inventory realities, customer nuance, brand guardrails, and decision trade-offs are exactly where most “AI analytics” products break. Chord exists to solve that by giving AI a living operational understanding of how the business actually works — so agents can be trusted to operate, not just analyze.
At the core of Chord is a Context Graph: a system of record not only for commerce data, but for decisions — capturing the rules, outcomes, and precedent that make automation safe and scalable. That foundation powers Copilot today (plain-language questions → trusted reasoning), and compounds into agentic operations tomorrow (insights → recommended actions → execution with human approval).
Backed by top investors and led by experienced operators, Chord is an AI company focused on solving real problems for commerce teams. We’re looking for thoughtful, detail-oriented, and impact-driven people who want to help shape the future of how commerce teams use data and AI.
Our company is proudly remote-first, distributed across North America.
The Opportunity
We’re looking for a Senior Account Executive to help Chord build the context layer for agentic commerce — the platform that enables AI agents to understand, reason, and safely operate real commerce businesses.
In this role, you will own the full sales cycle—from generating pipeline to closing new business—and play a key part in shaping how brands adopt our technology. You’ll work alongside a passionate and supportive team, contribute to a high-performance sales culture, and help drive meaningful revenue growth for a company with a proven business model.
From facilitating initial conversations to developing team-wide best practices, you will be an integral member of our Revenue organization. As our next Senior Account Executive, you will report directly to our Senior Vice President of Revenue. If you’re excited to think beyond traditional ecommerce and want to be part of an innovative, fast-moving team, we’d love to learn more about you!
As a Senior Account Executive, you will:
Own and manage the full sales cycle from prospecting to close.
Develop new business leads and enhance existing relationships.
Utilize prospecting and research tools, coordinate with assigned reps to qualify opportunities; prepare for and book pitch meetings with target prospects.
Strategize with team members to innovate & improve the overall sales development process.
Use sales development best practices, industry insights, and enablement technology to build and maintain a high-quality pipeline and connect with new prospects.
Conduct discovery, deliver tailored demos, and communicate our value proposition to senior-level stakeholders.
Strategize with team members to continuously refine messaging, improve sales processes, and increase win rates.
Work internally with other departments to ensure proper quality and quantity of demonstrations.
Partner closely with Product, Marketing, and Customer Success to create aligned revenue strategies and seamless handoffs.
Represent the voice of the customer internally, helping influence product enhancements and go-to-market strategy.
To be successful in this role, you’ll need:
3–7+ years of full-cycle B2B SaaS sales experience, ideally in ecommerce, martech, or a related category.
A proven track record of meeting or exceeding quota while managing complex sales cycles with multiple stakeholders.
Strong skills in discovery, solution-selling, objection handling, and value-focused presentations.
Excellent written and verbal communication skills, with the ability to translate technical concepts into business outcomes.
A data-driven approach to managing pipeline and making strategic decisions.
High level of ownership, autonomy, and drive. You know how to create momentum and advance deals independently.
Start-up or high-growth SaaS experience is a significant plus
You’ll love this role if you are:
Methodical and organized, with strong time-management skills and a consultative approach to conversations.
Competitive by nature, energized by hitting targets and helping build a winning sales organization.
Collaborative, enjoying cross-functional work to ensure strong demos, smooth onboarding, and clear communication with prospects.
Customer-centric, empathetic, and motivated to solve real challenges for growing brands.
Eager to grow, continuously refining your craft and contributing to team-wide best practices.
Working at Chord, you can expect:
An investment in your physical and mental well-being; we offer 100% employee Medical Benefits coverage, with 69% dependent coverage.
Flexible PTO; we encourage you to take the time you need to be your best self at work.
An onboarding package and annual work from home stipend to ensure you have everything you need to be successful while working remote.
Generous Parental Leave with customizable transition back to work program.
The benefits of working from home, with opportunities to spend quality time with the team at Chord in-person events throughout the year.
To make an impact! We’re an early-stage company, which means there is space to champion ideas, and create and lead initiatives at any level in the Organization.
This is a full-time, salaried position that includes Equity.
For US-based employment:
the expected salary range for this position is $125,000 - $160,000/year (USD) plus commission (uncapped). We set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies in our market. This salary range represents the full salary range for the position. The starting base pay offered may vary depending on factors including experience, expertise, market demands, and internal parity.
About your application and the interview process
Chord is an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you’re unsure about your qualifications for this position, we still encourage you to apply.
Our interview process for the role begins with an exploratory conversation with a member of the hiring team. After that, we’ll invite you to Zoom sessions with a range of stakeholders from across our organization. We aim to get to know you and allow you to learn more about our team and product while being respectful of your time.