Security Engineer IAM, Professional Services

Security Engineer IAM, Professional Services We are looking for an IAM Security Engineer to join our Customer Success team and help customers and partners successfully implement and operate our identity and access management solutions. We are looking for an IAM Security Engineer to join our Customer Success team and help customers and partners successfully implement and operate our identity and access management solutions. In this role, you will work at the intersection of technology, architecture, and customer collaboration. You will guide customers through implementations, troubleshoot complex environments, and help design secure identity solutions that protect digital identities and enable modern access management. You will play a key role in ensuring that customers gain long-term value from Clavister’s IAM solutions while strengthening our partnerships and contributing to the growth of our business. About the Role As an IAM Security Engineer, you will work closely with our customers and partners to design, implement, and optimize IAM solutions including identity lifecycle management, provisioning, authentication, and federation in complex environments. The role combines technical architecture, consulting, and problem-solving, and requires strong collaboration across teams. You will also contribute to continuous improvements in how we deliver services and support our customers and partners. Your responsibilities include: Leading and driving customer and partner projects related to Clavister IAM solutions Supporting implementations, troubleshooting complex technical scenarios, and guiding architectural decisions Managing several projects, customers, and partners in parallel Performing health checks, assessments, and analysis of customer environments Understanding customer needs and recommending improvements to their IAM setup Building strong, long-term relationships with customers and partners Contributing to proof-of-concepts and best practices for Clavister IAM implementations Supporting product management through feedback, bug reporting, and roadmap insights Collaborating with internal teams including technical pre-sales, support, and product development What Success Looks Like In this role, you will help ensure that customers successfully deploy and operate our IAM solutions. You will contribute to strong customer relationships, successful implementations, and continued business growth with our partners. You will also play an important role in strengthening our Customer Success organization by sharing knowledge, driving improvements, and helping shape best practices across the team. Your Background We believe you have experience working with identity and access management solutions, either as a solution architect, consultant, or senior technical specialist in customer-facing environments. You bring strong analytical and problem-solving skills and enjoy working with complex technical systems while collaborating closely with customers and colleagues. You likely have experience with: Identity lifecycle management, provisioning, identity governance, and access management Identity providers and authentication platforms such as Keycloak, Microsoft Entra ID (Azure AD), ADFS, or similar, including integrations with electronic identities (eIDs) such as BankID, Freja eID or SITHS eID Single Sign-On (SSO) and identity federation technologies such as SAML, OAuth2, OpenID Connect, WS-Federation, or Kerberos Directory services and identity stores such as LDAP, ADLDS, OpenLDAP or Active Directory REST-based integrations and APIs Databases and data management, including SQL Scripting or development languages such as Python, PowerShell, Java, XML, or HTML Windows and Linux environments Containerization technologies such as Docker or Kubernetes In addition, you are: A collaborative team player who can also work independently Structured and organized with strong communication skills Comfortable managing multiple projects and stakeholders simultaneously Curious and motivated to stay up to date within the IAM and cybersecurity landscape Why Join Clavister At Clavister, you will work with technology that protects digital identities and supports critical infrastructure, public sector organizations, and enterprises. You will be part of a collaborative and knowledgeable team within Customer Success, where your expertise helps customers succeed while shaping the future of identity security. Application Selection and interviews are ongoing, so don’t wait to apply. If you want to play a key role in building and securing the IT foundation of a company that contributes to Europe’s digital resilience, we look forward to hearing from you. We are collaborating with Lynqa to staff this position so if you have any further questions about the role, please reach out to Mishell at [email protected] . The position begins with a probationary period of six months. Team Customer Success Role IAM Solution Architect Locations Stockholm (Münchenbryggeriet) , Örnsköldsvik - HQ Remote status Hybrid Stockholm (Münchenbryggeriet) Örnsköldsvik - HQ Company values At Clavister, we live our values. As such, our vision and mission statements attempt to put to words what we aspire to; both for our customers as well as our employees. We offer global challenges, possibilities and a team of colleagues fueled by collaboration were nothing is impossible. We know that every person is different and believe that we, both as a team and company, are strengthened by this. We have a great mix of employees from all over the world with different backgrounds when it comes to education, work experience and diversity. By welcoming the differences and allowing everyone to develop, we succeed in building a great team spirit and customer focus. About Clavister Scandinavia and Sweden have – over the course of the last ten years – become one of the hottest and most successful tech corridors in the world. In 2015, Sweden became the second most prolific tech hub in the world on a per capita basis, producing USD6.3bn in value per million people, compared to Silicon Valley’s USD8.1bn, according to a recent report from the investment firm Atomico. It’s a salute to Sweden’s innovation and tech savvy. Clavister, a Latin word meaning ‘Key holder’ came together by a union of chance in an unlikely Swedish place. Örnsköldsvik, located between Stockholm and the Arctic Circle, is blessed with natural beauty. But more importantly, it’s powered by an excellent university in Umeå that feeds its knowledge waters as well as an entrepreneurial spirit born of creating value and wealth from modest means. Entrepreneur Peter Johansson, who had founded an early Internet company, EnterNet Sweden HB in 1995. As it grew, the need for more equipment – namely a secure router – became mission critical. Johansson had joined forces with another software entrepreneur, John Vestberg, who, together with talented software engineer Mikael Olsson, quickly set about solving problem. Together, they’d create a secure and fast router, something that took larger companies teams of staff and budget to achieve. In fact, they were developing an actual product that could be offered to the market, a device and code that could take on the security aspects of an always on Internet connection. It was an idea that could be sold to the world. Clavister AB was born in 2001 as EnterNet AB became the the new company, founded by Johansson and co-founded by Vestberg, ready to see how far their ambitions could go. By 2002–2003 they launched their first physical appliance, a highly regarded firewall device that performed well in test after test. By 2008 the first virtual gateway was released, another critical technological milestone. Clavister’s reputation grew and European markets started to hunger for their products and services. Soon Asian offices were added. The development of their own, proprietary software – first cOS core and later its cOS stream solution – made the product into an award winning and industry respected leader in cybersecurity and digital threat deterrence. Investment and growth have helped put Clavister create an installed base of 20,000 customers with a 95% satisfaction rate and propelled it to be one of the few Swedish technology companies to be listed on the NASDAQ OMX Nordic exchange. It’s also achieved a formidable client list that includes Nokia, Canon, D-Link as well as collaborations with Intel, Redhat, VMware and others. It’s an almost 20 year history that has led to Clavister to its present market position, a leader in virtual security with an eye to the future. Founded in 1997 Co-workers About 120