Scrum Master

Scrum Master Job Overview We are seeking a highly motivated Scrum Master / Agile Lead / Delivery Manager to guide and inspire our development teams, ensuring the successful delivery of projects while fostering a culture of continuous improvement. You will be responsible for coordinating multiple teams, implementing agile practices, and driving efficiency across the organization. Key Objectives Champion the use of metrics and objective measures to track team performance. Inspire, organize, and support teams, identifying growth opportunities. Identify and resolve controversial issues in internal and external interactions, seeking win-win solutions. Guide teams to stay on track with agile techniques, fine-tuning approaches to align with overall strategy. Promote continuous improvement by setting goals, defining milestones, and assigning responsibilities. Responsibilities Manage Agile procedures, including PIP planning, iterations, demos, and retrospectives. Conduct assessments of engineers and product team leads. Maintain a general development plan in Jira, monitoring deadlines and task completion. Coordinate 3 development teams, ensuring autonomy and operational efficiency. Propose effective methods and approaches to achieve business results in alignment with company priorities. Build and maintain realistic planning and execution processes with teams to ensure timely deliveries. Define and utilize key metrics to analyse and improve team performance. Effectively manage conflicts and train teams to handle challenges proactively. Act as facilitator, process manager, mentor, and change agent, contributing to organization-level process improvements. Required Skills and Qualifications Minimum 3 years’ experience as a Scrum Master, Agile Leader, or similar role in development/testing teams. Proficiency with Agile tracking tools (e.g., Jira, Confluence). Ability to plan iterations, resolve conflicts, and remove bottlenecks. Skilled in facilitating meetings and interacting with multiple management levels. Experience conducting team assessments and evaluating effectiveness. Strong understanding of the software development lifecycle (SDLC). Systems thinker capable of seeing the big picture and identifying root causes. Practical knowledge of Scrum and Kanban methodologies. Excellent written and verbal communication skills in English. Preferred Skills and Qualifications Certifications in Leadership, Agile Leadership, Scrum Mastering, or People Management. Experience in e-commerce. Certification as Agile Coach or Scrum Master. Educational background in Computer Science or related field.