Scrum Master

Scrum Master Company Overview Holafly is a high-growth scale-up revolutionising how businesses and travellers connect to the internet abroad. Since 2018, we’ve empowered travellers in over 200 destinations worldwide with secure and reliable eSIM solutions. With a team of 500+ professionals across multiple countries, we are scaling globally to support travellers with seamless, unlimited data connectivity. We’re not just connecting people—we’re enabling freedom and peace of mind, ensuring our users stay connected from the second they land, wherever their journey takes them. The Role As a Scrum Master, you will drive sprint health, team discipline and continuous improvement across 3 assigned teams during our ongoing Agile transformation. You will champion a cultural shift toward accountability and realistic commitments, ensuring our teams deliver predictably and function as cohesive, high-performing units. Key Responsibilities Achieve sprint goal adherence by guiding teams toward stable, trending velocity and realistic planning. Drive disciplined, time-boxed sprint ceremonies that teams actively value and find essential for alignment and delivery. Foster proactive problem-solving by coaching teams to independently surface impediments, collaborate on solutions, and generate actionable insights during retrospectives. Drive role accountability across the teams, clarifying backlog ownership with Product Managers and individual responsibilities with team members. Lead cultural transformation by actively shifting team mindsets from passive acceptance to strong ownership and accountability. Coach teams toward self-organisation through targeted capability building, active listening and continuous support alongside our Agile Coach. Qualifications 3+ years of hands-on Agile experience successfully serving as a Scrum Master. Proven ability to manage multiple teams simultaneously, guiding them through various levels of Agile maturity. Scrum Master certification (CSM, PSM or an equivalent). Exceptional facilitation and problem-solving skills, with the confidence to decisively surface blockers and effectively remove impediments. Strong capability to influence without authority, building trust through transparency and clear communication with cross-functional partners. Nice to Have A career background that includes serving a minimum of five teams across different maturity levels. Experience supporting teams through early-stage Agile adoption or transformation. Experience with scaling Agile frameworks in a product centric environment. Hybrid Modality We focus on trust and performance. We are implementing a Two phased approach for our Hybrid Modality: Phase 1: While the teams are establishing ways of working, building trust, and developing their rhythm, we ask that you’re present in the office Three days a week. In-person proximity is key to accelerating the forming stage. Phase 2: Once teams are performing, we move to a more relaxed hybrid model. We ask for a minimum of one day per week in the office, centred around critical ceremonies such as sprint planning, reviews, and retrospectives. Benefits & Perks 25 Days of PTO 5% pension contribution € 3000 for Medical/Health coverage Self development budget of $ 500 About Holafly During a trip to Thailand, Pedro and Lidia, the founders of Holafly, experienced the frustration of not having an internet connection. Inspired by their own experiences, they came up with a simple but brilliant idea: why not allow travellers to buy data plans for any destination from their home country? Our passion for providing easy and convenient connectivity to travellers around the world drives everything we do. We love our work and we do it with pride. Stay connected wherever you go. Founded in 2017 Co-workers 600