Aspen Dental has over 1000 locations that are focused on providing dental services to all patients
.
W
e
focus on breaking down the barriers that make it hard for patients to keep up with their dental
health,
affordability, transparency, and access.
Work from home as a Scheduling Center Agent where you will partner with our patients to schedule their appointment(s), providing them critical access to care and improved dental health.
We have full-time and part-time
positions available.
Virtual training classes begin soon
,
don’t
miss your
opportunity
to say YES to a career with Aspen Dental and make an impact
o
n people’s lives.
Most importantly,
y
ou’ll
be part of an organization that offers career development and pathing so that you can better your quality of life while helping
patients
do the same.
Job
Duties:
Work with patients to schedule appointments,
as the f
irst point of contact for new patients
calling
to book an appointment or
learn about Aspen Dental services
Answer inbound calls in a
high-volume
environment,
while compassionately handling questions/concerns
Listen empathetically and think critically to understand patient needs, u
se trained sales
and customer service techniques to set appointments
.
F
ocus on
appointment acceptance and
customer care
to
reach
individual and call center
goals
.
Additional
duties as assigned by the Call Center Leadership team
Job
Requirements:
High School Diploma or equivalent required
1+ years of customer service experience
required
(
retail, call center, or hospitality preferred
), with ability to answer calls in a high-volume call center environment strongly preferred
Desire to
succeed in a fast-paced, goal and consumer driven environment
Communication skills, with the ability to speak clearly and professionally
Tech-savvy - Ability to navigate
provided technology
efficiently
Must have Cable/Fiber connect internet
, with ability to hardwire
the
internet within 6
feet
of
the
router
(no
WiFi
/cellular/hotspot), and be at least 100 Mbps download and 10 Mbps upload
Must have a quiet,
HIPPA compliant, private workspace
Some evening and weekend scheduling availability
required
Spanish-English
bilingual candidates are
encouraged to apply
.
Additional
compensation is offered for designated Spanish-speaking roles.
Compensation and Benefits:
Pay rate:
$15.50
/per hour, plus eligibility for
performance-based
bonuses paid monthly
and pay rate increases at 90 and
180 days
.
Various full and part-time shifts available
Comprehensive Health, Dental and Vision
insurance offerings
Paid time off
401K – with generous company match
Apply today for immediate consideration and begin your career journey with Aspen Dental!