SBA Closing Process Lead

Lenders Cooperative is a forward-thinking group of former bankers, investment bankers, and technologists who recognize the need for better innovation and solutions to support financial institutions' commercial lending efforts. Our core mission is to help these institutions focus on their true strengths. Joining Lenders means being part of a mission-driven team that values innovation, collaboration, and a commitment to excellence. If you thrive in high-pressure environments where urgency meets creativity and where every challenge is an opportunity to create impact, then continue reading.... Lenders Cooperative seeks an SBA Closing Process Lead who will serve as the functional leader of our SBA closing team. This role is focused on transforming how closings are executed, driving efficiency, consistency, and scalability, rather than traditional people management. This individual will lead the design and optimization of closing workflows, champion the use of technology, automation, and AI, and ensure the highest standards of quality and compliance across all loan closings. As a subject matter expert in SBA 7(a) lending, the SBA Closing Process Lead will provide day-to-day guidance on complex transactions while fostering continuous improvement in speed, accuracy, and overall team performance. This role will influence and mentor the closing team. Key Objectives Improve closing efficiency and reduce cycle times through process redesign Enhance consistency, accuracy, and compliance in loan documentation Drive adoption of technology, automation, and AI within the closing function Serve as a thought leader and mentor to the closing team Ideal Candidate Profile The ideal candidate brings deep SBA 7(a) closing expertise combined with a forward-thinking, process-oriented mindset. This individual is comfortable operating in a dynamic environment, embraces technology and innovation, and is motivated to challenge and improve existing ways of working. Success in this role requires the ability to influence without direct authority, implement new solutions, and elevate team performance through better processes, not just oversight. What We’re Looking For: 7–10 years of SBA 7(a) closing or related commercial lending experience Strong knowledge of SBA programs, SOPs, and compliance requirements Proven ability to improve or redesign processes , not just execute them Comfortable working in a fast-paced, evolving environment Experience using LOS, document management systems, or similar tools to drive efficiency; interest in automation/AI a plus Strong organizational skills and attention to detail, with the ability to manage multiple priorities Effective communicator with the ability to influence others and drive process adoption Strong problem-solving skills, including handling complex or non-standard deals Commitment to staying current on SBA guidelines and contributing to continuous improvement Benefits: Competitive salary and performance-based bonuses Comprehensive health coverage, plus free dental and vision Flexible hours and fully remote work options Unlimited PTO and company holidays Collaborative, inclusive, and growth-minded environment What to Expect: Apply — It only takes a few minutes. HR Screen — If it’s a match, one of our recruiters will reach out to schedule a quick call. Interviews — Meet the team, discuss the role, and explore how your skills fit our needs. Decision — If it’s a great fit for both sides, we’ll make it official! Candidates selected for a conditional offer will undergo a background check. A criminal conviction does not automatically disqualify a candidate; results are reviewed based on job relevance and applicable law. If you’re ready to take ownership of the frontend experience and help shape a platform used by financial institutions nationwide, apply now—we can’t wait to meet you. Lenders is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate our employees' unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.