Salesforce & Revenue Operations Owner

Salesforce & Revenue Operations Owner Come join a dynamic and passionate team in the world of cybersecurity! Who we are? HarfangLab is a French scale-up specializing in cybersecurity that develops EDR (Endpoint Detection and Response), EPP (Endpoint Protection Platform ), and ASM (Attack Surface Management) solutions to detect and neutralize modern cyberattacks targeting an organization’s workstations and servers . Our engines, models, and algorithms identify abnormal behaviors and either generate security alerts or block program execution. Since our creation in 2018, HarfangLab’s technology has received strong industry recognition , earning prestigious distinctions and becoming the first EDR to be certified by ANSSI in 2020, and later the first to obtain ANSSI qualification in 2025. We are also proud to have joined the French Tech 2030 program alongside 80 other innovative French companies, at a time when cyber resilience has become a major strategic priority for Europe. We have raised a total of €30 million, enabling us to strengthen our teams, growing from 40 employees in 2023 to 130 today, and expand internationally across Europe . Today, HarfangLab protects the endpoints of more than 800 clients of all sizes and across all sectors: CAC 40 industrial companies, government entities, SMEs, hospitals, and local authorities. With a strong collective spirit and international ambitions, HarfangLab continues its expansion while remaining true to its original mission: protecting organizations against increasingly complex cyber threats while enabling clients to retain full control over their data. Why are we hiring? We are looking for a Salesforce & Revenue Operations Owner to take full ownership of our Salesforce ecosystem and the associated revenue operations . Our Salesforce instance is the system of record at the core of the company’s business processes. Highly customized and deeply integrated with around ten tools, it drives the entire Lead-to-Cash cycle for ~50 users across Sales/Marketing, Operations, Finance, and Leadership teams. It also serves as a collaboration interface with our partners and distributors through a Salesforce Experience Cloud portal. This is a single-owner role: you act as architect, administrator, and developer. You will take over a mature platform and be responsible for its evolution in a context of strong growth and international expansion. What you will do with us? The responsibilities of the role are as follows: Salesforce Platform Ownership Maintain and optimize existing automations and integrations, ensuring stability and performance in a high-growth environment. Manage the full lifecycle: roadmap definition, request prioritization, development, testing, deployment, and documentation. Revenue Operations (Lead-to-Cash) Drive and optimize the end-to-end Lead-to-Cash process internally and with our partners and distributors: lead generation, qualification, conversion, closing, contracting, and billing. Optimize the Quote-to-Cash process through Salesforce CPQ / Revenue Cloud: quoting, approvals, order management, and invoicing (Pennylane). Administer the Qobra commission tool: plan configuration, performance tracking, and commission statement generation. Data Quality and Governance Work closely with the Finance department to provide data and insights related to sales, billing, and commissions. Design and maintain C-level dashboards for real-time tracking of ARR, pipeline, churn, and key business KPIs. Improve data quality and implement systematic controls. User enablement & adoption Ensure continuous user training (onboarding of new users, advanced training sessions). Enforce Salesforce usage discipline: data quality, process adherence, and best practices adoption. Act as the single point of contact for all Salesforce-related questions and requests. About you Minimum 3 to 5 years of experience in Salesforce implementation, administration, architecture, and/or development. Experience managing a multi-integration ecosystem. Experience in Revenue Operations or in environments closely connected to Sales/Finance teams, as well as Salesforce certifications (Administrator, Platform App Builder, Platform Developer I, Data Architect), are strong advantages. Technical Skills (Hard Skills) Required: Salesforce Flows: expert level (designing, debugging, and optimizing complex large-scale automations). Advanced Salesforce administration: data model, profiles/permissions, validation rules, process automation, deployment. Apex: ability to read, debug, and write code (triggers, classes, batch processes). Lightning Web Components (LWC): understanding and ability to maintain/develop custom UI components. Reporting & Dashboards: advanced reporting and sophisticated dashboards. Strongly preferred: SOQL: complex queries for reporting and data quality issue detection. Salesforce CPQ / Revenue Cloud: product configuration, price books, quotes, price rules, revenue lifecycle management, contracts, subscriptions. Managing a Salesforce ecosystem: APIs and integrations, configuring and troubleshooting connectors, commission or billing tools integrated with Salesforce. Strong interest in AI: enthusiasm and proactivity toward autonomous agents and AI integration in business processes. Soft Skills (Transversal Skills) Autonomy and ownership: ability to be fully responsible for a critical scope without direct technical supervision. Communication: ability to translate business needs into technical solutions and vice versa, across diverse stakeholders (Sales, Finance, C-level). Rigor and documentation: maintaining a clean, well-documented, and auditable system. Pedagogy: ability to train and support users with varying levels of expertise. About us Our office and Team Life: Offices located in the heart of Paris , near Bourse (75002), High-quality equipment based on preferences and needs (PC, Mac, additional screens, etc.), Thanks to our Office Manager, we regularly organize events such as seminars, happy hours, themed evenings, and more, An onboarding process to welcome each new colleague with an explanation of the roles and a mentor to support you during your early days!" A great team that always seeks to improve their skills And more: An attractive package with a base salary + profit sharing : 60-80k Flexible remote work options, A mentor to guide you throughout your probationary period, Health insurance: The best health insurance with Alan , Meal vouchers: We use the Swile card and also have access to a discount platform through our works council, 7 to 11 additional days off (RTT) per year, in addition to the 25 days of paid vacation. GymLib subscription, covered 80% by HarfangLab, Access to training and events of your choice and according to your professional needs. The recruitment process 1: A first 30-minute interview with our Talent Acquisition team. 2: A 30-minute video interview with our Salesforce Administrator. 3: A technical case study to be completed remotely. 4: A technical interview with our Salesforce Administrator and our Deputy CEO, followed by a team-fit session at our offices with the team. 5: A work personality assessment to be completed, followed by a final HR interview. Locations Paris Remote status Hybrid About HarfangLab HarfangLab is a European cybersecurity scale-up that develops EDR (Endpoint Detection and Response), EPP (Endpoint Protection Platform), and ASM (Attack Surface Management) software to detect and neutralize modern cyberattacks targeting an organization’s workstations and servers . Our engines, models, and algorithms identify abnormal behavior and generate security alerts or block program execution. Since our founding in 2018, HarfangLab’s technology has received broad recognition, winning prestigious awards and becoming the first EDR to be certified by ANSSI in 2020, then the first to obtain ANSSI qualification in 2025. HarfangLab’s EDR is also the first to obtain BSZ certification from BSI , which refers to the federal authority for cybersecurity in Germany. We raised a total of €30 millions , enabling us to strengthen our teams and expand internationally across Europe . In just three years, HarfangLab’s workforce has nearly tripled, while maintaining a majority of technical profiles dedicated to R&D and continuous product improvement. Today, HarfangLab protects the endpoints of more than 800 customers of all sizes and across all sectors, including CAC 40 industrial companies, government entities, SMEs, hospitals, and local authorities. With a strong collective mindset and international ambitions, HarfangLab continues to expand while remaining true to its original mission: to protect organizations against increasingly complex cyber threats while enabling customers to retain control over their data. Founded in 2018 Coworkers 130