About The Role
We are looking for a Product Owner – Salesforce CRM to join our team. In this role, you will be accountable for maximizing the value delivered by Salesforce CRM capabilities through effective backlog ownership, prioritization, and collaboration with cross-functional teams. You will serve as the primary liaison between business stakeholders, Commercial Product Manager and the delivery team, translating customer, sales, and service needs into clear, prioritized user stories. This role provides the opportunity to shape how Salesforce supports business processes and customer experience in an agile delivery environment. You will work closely with Product Management, delivery teams, and stakeholders to ensure Salesforce solutions align to business goals and continuously improve.
This position offers flexible work arrangement options, hybrid or fully remote in most locations within the United States.
Responsibilities
- Own and prioritize the Salesforce CRM team backlog to align work with business goals and product vision
- Serve as the primary liaison between Salesforce stakeholders and the delivery team to clarify requirements and priorities
- Execute on Product Manager/Business epics and features related to Salesforce CRM at the team level
- Collaborate with the team during Product Increment planning to define scope, priorities, and delivery commitments
- Review completed Salesforce functionality and accept user stories based on agreed acceptance criteria (POA – Product Owner Approval)
- Participate actively in Agile ceremonies, including sprint planning, reviews (Including DSU’s and Sprint Refinement sessions), retrospectives, and backlog refinement
- Incorporate stakeholder feedback and operational insights to drive iterative improvements to Salesforce CRM capabilities
- Identify and manage dependencies that impact Salesforce delivery across teams or platforms
- Maintain transparency of Salesforce backlog priorities, progress, and outcomes for stakeholders
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, Business, or equivalent
- Minimum of 3 years experience as a Product Owner, Business Analyst or similar role
- Minimum of 2 years working with Salesforce or Enterprise CRM solutions
- Hands-on experience owning and managing a product backlog for enterprise CRM platforms
- Strong understanding of Agile principles, Scrum practices, and Product Owner accountability, including experience with Jira/Confluence processes and systems
- Knowledge of Salesforce CRM concepts, including sales and service business processes
- Effective prioritization and decision-making skills focused on maximizing product value
- Strong stakeholder communication and collaboration skills
- Ability to travel up to 30%, and to work a flexible schedule, including collaborating with teams across multiple time zones to include EMEA and APAC
Desired Qualifications
- Experience working with Salesforce CRM products such as Salesforce CPQ, Manufacturing Cloud, and Enterprise Territory Management (ETM)
- Experience interacting with SAP integration frameworks is a plus, but not required
- Experience working in a medical product or regulated industry environment is preferred but not required
This position offers a remote work arrangement in the country from which the Associate is employed. Eligibility is dependent on the responsibilities of the role and business needs, and the Associate must agree to comply with Gore’s work arrangement policies.
Note: In the United States, restrictions exist for remote work from Alaska, Hawaii and Rhode Island.
What We Offer
Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow.
We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for “profit-sharing”. Learn more at gore.com/careers/benefits
Gore is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a protected veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.
Gore is committed to a drug-free workplace. All employment is contingent upon successful completion of drug and background screening. Gore will consider qualified applicants with criminal histories, e.g., arrest and conviction records, in a manner consistent with the requirements of applicable laws.
Gore requires all applicants to be eligible to work within the United States. Gore generally will not sponsor visas unless otherwise noted on the position description.