About this role
Job Summary Salesforce Admin / QA
- Perform Salesforce administration tasks (user management, profiles, permission sets, reports, dashboards, data maintenance).
- Conduct functional, regression, integration, and user acceptance testing (UAT) for Salesforce applications.
- Create and maintain test cases, test plans, and comprehensive testing documentation.
- Validate new Salesforce features, enhancements, and system changes prior to production deployment.
- Identify, document, and track defects through to resolution.
- Collaborate with developers, business users, and stakeholders to gather requirements and ensure quality delivery.
- Support and configure Salesforce workflows, validation rules, flows, and security settings.
- Assist with release testing and post-deployment validation.
- Utilize strong analytical, troubleshooting, and communication skills in a remote, EST-based work environment.
- Apply knowledge of Salesforce Sales Cloud and Service Cloud.
- Preferred: Hold Salesforce Administrator Certification, experience in a product-based company, and exposure to Agile/Scrum methodologies.