Sales Support Specialist, UK – 12 months FTC
Role location
: Remote (UK based)
This position is part of the Commercial Partnerships & Enablement Department, and while remote, it may require attendance at occasional business meetings in our Manchester office.
Here at Hologic, it is our purpose to enable healthier lives everywhere, every day.
We are driven by our passion to become the global champion for women’s health.
We achieve this by fulfilling our promise to bring The Science of Sure to life.
We are looking for a Sales Support Specialist to join our Managed Services UK and Ireland team on a 12 months fixed term contract. As Sales Support Specialist at Hologic, you will play a pivotal role in building and maintaining strong partnerships with our customers, both internally and externally, ensuring seamless contract management, and delivering exceptional service throughout the contract lifecycle.
We are looking for candidates who thrive in a fast-paced, customer-focused environment, enjoy building strong partnerships and have a passion for delivering exceptional service.
KEY RESPONSIBILITIES
Support complex contract management and assist in optimizing supplier relationships by contributing to team activities
Foster and maintain trusted relationships at all levels, present data clearly using appropriate tools
Collaborate with third-party suppliers to ensure smooth operations
Support complaint management through documentation and resolution activities, escalating issues when needed, and working collaboratively with colleagues and stakeholders
KNOWLEDGE, SKILLS & EXPERIENCE
Understanding of B2B selling environments, including both public and private sector contexts
Familiarity with the fundamentals of contract management and supplier relationships
Awareness of sales transaction processes and the workflow for engaging with suppliers
Understanding the basics of complaint management and resolution procedures
Excellent interpersonal and communication skills, with the ability to coordinate cross-functional teamwork between field-based Sales teams, and office-based support teams
Ability to manage competing priorities in a results-driven environment
Proactive in pursuing continuous improvement opportunities; with a desire to learn more by analysing past performance to determine where things could be enhanced
Ready to Make an Impact?
If you’re excited by the opportunity and have the skills to succeed, we’d love to hear from you.
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