About this role
About the Opportunity American Income Life is a well-established organization with a mission to protect families and serve working people. Since 1951, the company has supported working-class families by providing supplemental benefit programs to union members, associations, and their families across North America. This position is fully remote and focuses on helping members understand the benefit programs available to them. You'll connect with individuals who have requested information, schedule virtual appointments, explain coverage options, and help guide them through the enrollment process. We're looking for motivated, people-focused individuals who are coachable, organized, and comfortable working independently from home while still being supported by a team environment. What We Offer Work-from-home flexibility with adjustable hours Leads provided at no cost through union and association groups across Canada Weekly pay, bonuses, and group benefits through a union contract Long-term career growth and advancement opportunities Promotions based on performance and results Industry-leading training, workshops, and technology Supportive team culture with ongoing mentorship Preferred Skills Strong verbal and written communication skills Positive attitude and willingness to learn Ability to stay organized and self-motivated while working remotely Comfortable speaking with clients by phone and Zoom Able to work independently while following a proven system Sales or customer service experience is an asset, but not required Daily Responsibilities Make outbound calls and set appointments with members Conduct virtual benefit presentations over Zoom Use provided scripts and needs-analysis tools to explain available options Assist clients with required forms and application steps Follow up on underwriting requests to help clients complete the approval process Track and report daily activity numbers Attend optional training sessions for continued development Full training is provided, and no previous industry experience is required.