Sales Engineer

A Kiteworks Sales Engineer is deeply technical with great customer skills who is committed to solving prospects and customers problems and pain points using a consultative approach. When it comes to deploying enterprise software, you are the guru; this can be demonstrated by a track record of happy, referenceable customers. They appreciate your technical acumen and your diligence: no details about a customer project get by you. As our key technical advisor and product advocate, you will actively drive and manage the sales process from technology evaluation through to Customer Success. You will engage with prospects to help them understand the solutions Kiteworks can provide an organization. What You'll Do: Educate prospective customers about the solutions the Kiteworks platform offers; present market comparisons of our competitors to demonstrate the advantage of choosing Kiteworks Provide intensive pre-sales technical consulting to the sales staff and prospective Kiteworks clients, participating in online demonstrations of our product, conference calls and onsite visits. Drive the pre-sales process with a goal of closing business and increasing the dollar value of the PO through a consultative and collaborative approach with the prospect. Document success criteria and ensure all business requirements are met using the application Consult with the Regional Sales Manager during the proposal process to ensure that all technical information and recommendations address customer requirements Support Account Management, Marketing, Customer Success and customers to ensure newly released features are understood & how they might increase the value of existing installations Document market feedback and collaborate with Product Management to ensure future iterations of the Kiteworks platforms fits our client’s business needs Provide product responses for RFPs/RFIs. Own the process from start to finish Protect customer and prospect data by following secure handling practices and ensuring compliance with data protection policies during all sales activities. What You'll Bring Degree in Computer Science, Mathematics (or equivalent) or 4 years of relevant experience Experience with High Level Architecture Design, Networking and Security Familiar with MFT, File Transfer, Networking, Security, Middleware, or B2B solutions Protocols: SFTP, FTPS, HTTPS, S3, AS*, and other file transfer protocols Hands on development experience with some of the following: JavaScript, Python, PHP, XML, SQL, SOAP, REST APIs Knowledge of enterprise security standards like: SAML, LDAP(S), SSO, Syslog, SIEM, HSM Experience with EDI (Electronic Data Interchange), EAI (Enterprise Application Integration), and SOA (Service Oriented Architecture) Strong analytical skills and keen analytical prowess Experience in matching customer requirements to a given solution and managing Proof of Value (PoV) process to sell the solution Problem solving skills Ability to work independently and as part of a team Effective communication skills, encompassing active listening, public speaking, presentation skills and written expression Capability and self-motivation to learn new technologies Ability and willingness to travel occasionally. The values that define us Execution – We deliver results with focus, ownership, and consistency. Our teams take initiative, solve challenges proactively, and continuously optimize how we work to create meaningful impact for our customers. Transparency – We communicate openly and clearly, ensuring stakeholders have the information they need to make informed decisions. We foster a culture of trust, welcome feedback, and embrace accountability in everything we do. Integrity – We uphold the highest standards of honesty and responsibility. Our teams act ethically, consistently honor commitments, and build trust through principled, reliable actions. Compensation Range Annual Base Salary Range: $80,000 - $90,000 Base pay depends on many factors, such as location, education, experience, and skills. Base pay is only one part of Kiteworks competitive Total Rewards package that can include benefits, perks, equity, and bonuses. The base pay range is subject to change and may be modified in the future. Benefits & Perks Equity - stock options to share in company success Healthcare 3 Cigna plans (PPO, EPO, HDHP) 90% covered (PPO/EPO) + $0 premium HDHP $1,200–$2,400 HSA contribution 100% covered dental & vision Savings & Retirement FSA + Dependent Care FSA 401(k) with 100% match (up to $5K), immediate vesting Coverage - Fully paid life & disability insurance Family Benefits 16 weeks (birthing) / 8 weeks (non-birthing) $10Klifetimereimbursementfertility benefit Care & Support - One Medical membership + EAP counseling Time Off & Flexibility Unlimited PTO + 10 holidays 10 work-from-anywhere days Perks - Catered lunches + in-office massage days Commitment to Equal Opportunity & Inclusion Kiteworks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. Other Requirements Ability to meet Kiteworks, customer, and/or government security screening requirements for this role. These requirements include, but are not limited to, the following specialized security screenings: Kiteworks Background Check: This position requires passing the Kiteworks background check upon hire/transfer and every two years thereafter. Please note that this role is open to individuals who already have U.S. work authorization. Visa sponsorship is not available for this position.