Sales-Driven Customer Support Specialist

Join TalentPop App as a Sales-Driven Customer Support Specialist! At TalentPop App , we believe every support interaction is a chance to grow a brand. We are looking for a Sales-Driven Customer Support Specialist who can balance empathetic problem-solving with a proactive sales mindset. If you enjoy helping people while hitting revenue targets, this is the perfect remote role for you. CRITICAL: APPLICATION FAST-TRACK INSTRUCTIONS To ensure your application is processed by our Recruitment Team, you must follow these steps exactly. Failure to do so will result in an automatic disqualification. When selecting the position during your application, please choose “Brand Concierge” from the list. In the application form, enter the application code: BCS What You’ll Do: Support Meets Growth Provide expert customer assistance via phone, email, and live chat while identifying upselling and cross-selling opportunities. Proactively suggest product bundles and upgrades to increase the Average Order Value (AOV). Convert general inquiries into confirmed sales through relationship-building and expert product knowledge. Maintain high CSAT scores while meeting specific daily and weekly sales conversion targets. Technical & Experience Requirements Experience: Minimum 1 year of proven remote sales and customer support experience, preferably in E-commerce. Internet: A stable, high-speed connection with at least 25 Mbps for both Upload and Download speeds. Hardware: A personal PC or laptop with an Intel i5 processor or higher. Environment: A quiet, professional home office space free from background noise for voice calls. Why Join the TalentPop Team? 100% permanent work-from-home setup. Competitive base pay plus performance-based sales commissions. HMO health coverage or a monthly health stipend. Paid Time Off (PTO) and annual performance-based raises. Apply today and turn every conversation into a success story!