Sales Director

Sales Director Lead and coach to penetrate the legal sector using fintech. Leverage legal client insights to sharpen consultative skills, strengthen frameworks, and accelerate velocity to hit targets. We usually respond within two weeks Impact and Responsibilities To lead, coach, and accelerate revenue from our team of Sales Managers by enhancing existing and penetrating new accounts within the legal sector. You’ll leverage knowledge of legal client personas to sharpen the team's consultative selling skills, strengthen the overall sales framework, and immediately accelerate sales velocity to hit revenue targets. Your role will be pivotal in shaping Shieldpay’s revenue generation efforts, driving market expansion, client acquisition, and retention. Revenue Delivery: Take ownership of the team's sales revenue target, managing individual quotas, maintaining an accurate pipeline, and reporting performance to senior leadership on a regular basis. Pipeline Management: Establish clear accountability frameworks for Sales Managers, tracking conversion rates across every stage of the sales cycle. Client Relationships: Act as a senior point of contact for key clients, building strong relationships at decision-maker level to support retention, satisfaction, and upsell. Deal Leadership: Take an active role in complex or high-value deals alongside Sales Managers, supporting at critical stages, joining key client meetings, and helping drive opportunities to close. Deal Coaching: Conduct regular coaching/training sessions and shadow key meetings to coach managers on navigating the complex, consensus-driven needs of law firms. Skill Uplift: Shift the team from transactional selling to value-based consultative selling tailored specifically to legal sector pain points. Account Planning: Introduce robust account planning methodologies that enable our Sales Managers to treat law firms as enterprise portfolios rather than single entities. Audit & Strengthen: Audit the current sales process to identify bottlenecks causing stalled deals in the mid-to-late stages of the pipeline. Talent Leadership: Recruit top tier sales talent, maintain rigorous performance management frameworks (meetings/1:1s/goal setting) to drive accountability, and foster a high-performance culture that actively develops and retains high earning sales managers. Cross-functional Collaboration: Work closely with Marketing, Product, and RevOps to ensure the sales team has what it needs, whether that's content, tooling, or strategic alignment, to perform effectively. Expectations Experience within the legal ecosystem, either via a proven track record of selling solutions to law firms or through a professional legal background. A proven track record of hiring, retaining, and performance-managing a team of sales managers with a demonstrated ability to uplift a team's portfolio expansion and holding people accountable in equal measure. Experience diagnosing, refining a sales methodology to fix leaking pipelines or shorten complex sales cycles. Numbers-driven focus with a history of stepping into a leadership role and unlocking immediate revenue within the first 90 days. Demonstrated success in driving revenue by empowering sales teams and securing high-value deals. Experience running structured account planning processes, with a track record of growing revenue within an existing client base alongside new business. Able to work effectively with Marketing, Product, and Operations, influencing without authority and representing the sales function clearly and credibly. Shape the future of the function, driving innovation and operational excellence. Inspire and empower, developing future leaders and creating a high-performing culture aligned to our goals. Your impact will extend beyond your department, driving wider cultural and project goals Champion a culture of security and compliance, driving strategic initiatives that protect Shieldpay from evolving threats. Proactively identify, assess, and mitigate security risks, ensuring operational resilience and promote security awareness through training and development. You will play a pivotal role in shaping our culture by Leading initiatives to enhance our inclusive, and high-performing environment. Creating a strong sense of belonging and purpose through team-building activities, recognition programs, and mentorship. Aligning performance management processes with our values and rewarding behaviour that exemplifies our culture. Our Promise: Shieldpay is an equal opportunities employer. For Shieldpay building a fair and transparent workforce begins with the recruitment process that does not discriminate on the grounds of gender, sexual orientation, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We offer flexible working options, such as flexible hours and hybrid work, to support our employees' work-life balance. Team Commercial Locations London Remote status Hybrid Employment type Full-time Employment level Executive/Senior Level Workplace & culture Our team is filled with ambitious, curious and entrepreneurial people. We hire and nurture inquisitive, creative minds looking to flourish in a supportive and collaborative environment, recognised by being placed within the top 100 startups to work for in 2022 by Tempo and Flexa certified in 2023 We don’t like old fashioned corporate hierarchy. Instead we like to empower our people to make a change and be autonomous in their role with all the support you need with the other teams around you. About Shieldpay Shieldpay Limited: Regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (Reference number 770210) as an authorised payments institution. Shieldpay is a company providing simple and transparent payment solutions across the legal, financial, and professional services industries. The firm offers Third-Party Managed Accounts, Escrow facilities and payment agent services. Shieldpay Trust Services Limited: Registered with HMRC as a trust service provider (Reference XKML00000214627) and provides the services as a corporate trustee to the beneficiaries of the trust, established by deed, in connection with escrow transactions. Registered Address for our Group Companies is 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, WA14 2DT. Founded in 2016 Co-workers 78