Sales Development Representative (WEST)

About First Due First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations. Job Title: Sales Development Representative (WEST) Location : Remote - US Only (Preference for candidates in PST or MST) Country : United States Department : Marketing Reports To : Sales Development Manager Position Type : Full-Time Salary : $75,000 Job Summary: As a Sales Development Representative (SDR) , you will be responsible for proactively identifying and qualifying potential customers to fuel First Due’s sales pipeline. You will work closely with the sales team to engage prospects, schedule meetings, and support lead nurturing efforts. This is an ideal opportunity for a motivated individual looking to build a career in SaaS sales and gain hands-on experience in a high-growth company. Key Responsibilities: Prospect and Qualify Leads : Conduct outreach via phone and email to identify and engage potential customers. Generate Meetings for the FD Sales Team : Secure and schedule discovery calls by effectively communicating First Due’s value proposition. Conduct Initial Discovery : Gather insights into customer needs, pain points, and buying intent to ensure a smooth handoff to the sales team. Maintain CRM Data Accuracy : Keep all prospect interactions, lead statuses, and activities updated in Zoho CRM to ensure seamless tracking. Collaborate with Sales & Marketing : Work closely with sales leadership and marketing teams to optimize outreach strategies and improve lead conversion. Meet and Exceed Performance Goals : Consistently achieve or surpass KPIs related to outreach, meetings booked, and pipeline contribution. Stay Informed on Industry Trends : Maintain a strong understanding of the public safety technology space , including key trends and challenges faced by Fire & EMS agencies. Qualifications: 2 + years of experience in a sales development, business development, or similar role (SaaS experience preferred but not required ). Strong communication and interpersonal skills , with the ability to engage prospects in meaningful conversations. Motivated, goal-driven, and eager to learn —a true self-starter who thrives in a fast-paced environment. Comfortable making outbound calls and following up persistently to drive engagement. Ability to collaborate effectively with internal teams and contribute to a positive sales culture. Proficiency with CRM tools (Salesforce, HubSpot, or similar). Organized and detail-oriented , with strong time management skills. For US-based Roles All applicants must be authorized to work for any US employer in the United States. Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media participates in E-Verify. Physical Demands and Work Environment This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to [email protected] . Working at First Due First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit www.firstdue.com to learn more. If you are a resident of a state requiring wage transparency, please reach out to [email protected] for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated. When you apply for a role at Locality Media, LLC d/b/a First Due, we collect personal information such as identifiers (e.g., name, email, phone number), professional and employment information, education information, and information you provide in your application materials. We use this information to evaluate your candidacy, communicate with you, and manage our recruiting process. We may share this information with our service providers who assist with recruiting and background screening. We do not sell or share applicant personal information for cross-context behavioral advertising. We retain applicant information in accordance with our data retention policies. California residents have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA. For more information, please review our Candidate Privacy here .