Sales Development Representative (Insurance Industry)

Position: Cold Caller Schedule: Mountain Standard Time (Dayshift) (Monday-Friday 8:30am-4:30pm MST) We are building a high-performing outbound sales operation and are looking for driven, disciplined, and coachable Sales Development Representatives (Cold Callers) to support an insurance-focused sales team. This role centers on outbound prospecting and appointment setting for licensed insurance professionals. You will initiate conversations with potential customers, identify insurance needs, pre-qualify prospects, and book high-quality appointments that convert into policy sales. This is not a traditional call-center role. We are looking for confident communicators who can think on their feet, build trust quickly, and operate effectively in a regulated insurance environment. Key Responsibilities Execute high-volume outbound prospecting via phone and email Follow structured outreach sequences, call scripts, and qualification frameworks Engage prospects to understand insurance needs, coverage gaps, and eligibility Pre-qualify prospects by identifying interest level, decision-making readiness, and timing Book confirmed, qualified appointments for licensed insurance agents Maintain accurate and detailed records in CRM systems Consistently meet or exceed performance metrics, including daily call volume targets of 100–200+ calls per day Conduct follow-up and reminder calls prior to scheduled appointments Communicate proactively with internal sales stakeholders regarding appointment status Manage reschedules and no-shows, which are common in insurance sales