Sales Development Representative (Hybrid)

Hi, Future Homie! At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team. We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in? 📍Your Impact Starts Here We’re looking for a driven, high-energy Sales Development Representative (SDR) to power the top of our funnel and create opportunities for our sales team. You’ll be on the front lines—connecting with small business owners and multi-location operators, uncovering their challenges, and introducing them to a better way to manage their teams. This is a high-velocity, SMB-focused role where activity, curiosity, and consistency are key. You’ll engage prospects across calls, email, and social, qualify opportunities, and generate high-quality pipeline for our Account Executives. You’re not just booking meetings—you’re running thoughtful discovery, identifying real customer pain, and setting the foundation for successful sales conversations. You thrive in a fast-paced, process-driven environment and are excited to build a career in SaaS sales. These are the key ways you’ll contribute and create impact in this role: Own outbound prospecting across calls, emails, and social channels to generate new pipeline Engage small business owners and multi-location operators, uncovering challenges and identifying strong-fit opportunities Qualify inbound and outbound leads through consultative discovery conversations Book high-quality meetings that convert into revenue for Account Executives Own and manage your pipeline in Salesforce, prioritizing daily actions that drive results Consistently hit and exceed daily, weekly, and monthly activity and pipeline targets Confidently communicate the value of Homebase and how we solve real operational challenges Collaborate closely with Account Executives, Marketing, and Partnerships to improve outreach and conversion Test messaging, refine outbound strategies, and share insights to help scale our sales motion Stay informed on small business trends, workforce challenges, and the competitive landscape 🚀 The Foundation for Success - These are the experiences and strengths that will set you up for success in this role: 0–2 years of experience in sales or customer-facing roles (SDR/BDR experience a plus, but not required) Backgrounds in retail, hospitality, recruiting, door-to-door sales, or other high-volume environments are highly valued Strong communication and rapport-building skills—you’re confident engaging prospects across channels Experience (or interest) in outbound prospecting and building effective outreach sequences Curiosity and a consultative mindset—you ask great questions and listen to understand customer needs Highly motivated and goal-oriented, with a competitive drive to hit and exceed targets Strong time management and organizational skills—you can manage a high volume of activity and follow-ups Resilient and adaptable—you thrive in a fast-paced, results-driven environment Coachable and growth-oriented—you seek feedback and continuously improve Experience with Salesforce or other CRM tools is a plus Interest or background in restaurants, hospitality, or small business operations is a plus Use data to evaluate performance and optimize targeting and conversion rates Continuously learn and adapt as AI capabilities evolve 🤝 The Homie Way - These principles guide everything we do—from how we work and make decisions to how we show up for each other. 💡 Be Customer Obsessed – Solve problems with empathy and creativity. ⚡ Move Fast, Learn Fast – Experiment, take action, and grow every day. 🎯 Own Your Impact – Think big, focus on what matters, and make decisions you stand behind. 🏆 Master Your Craft – Excellence fuels impact—show up, step up, and make your mark. 🏅 Win Together – Put goals over roles, lead with trust, and connect to our mission and each other. What We Offer 💰 Ownership & Financial Security: Stock options + 401(k) with 4% match 🏥 Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options ⏰ Paid Time Off: Flexible PTO + company holidays + designated focus periods 🤖 AI access, for real: We invest in builders and believe that curiosity shouldn't have a paywall. That means you'll have access to paid AI tools with minimal restrictions, so you can build, experiment, and level up your craft. 👶 Family Support: Up to 12 weeks of paid parental leave (after 6 months of service) 🛡️ Protection Plans: Life insurance + short/long-term disability coverage 🌟 Work Your Way: Work From Anywhere Month + meeting-free weeks yearly 🍽️ Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days 💼 Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Monday-Thursday are our required in-office days —a time to move faster as a team, build deeper connections, make better decisions, and build together. What to Expect During the Interview Process Meet the Talent Acquisition team, Kaitlyn S. Connect with the Hiring Manager + Sales Leadership Participate in a Live Role Play Exercise Background Check + Offer Stage Welcome to the team, Homie 🎉 💜 Belonging at Homebase - We're committed to fostering a welcoming space where every Homie can be their full self. Experience comes in many forms—so if you're excited about this role, even if you don’t meet 100% of the qualifications, we encourage you to apply! Homebase will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. 👋 Hey, We’re Homebase Homebase is the everything app for hourly teams—built to simplify the day-to-day and superpower local businesses. With tools for scheduling, time clocks, payroll, communication, HR, and more, we help teams stay connected and in control. Today, over 150,000 small (but mighty) businesses rely on us to make work radically easier. Together, we’ve tracked over a billion hours for 2M+ workers—and we’re just getting started. At Homebase, we celebrate diversity and are proud to be an equal opportunity employer. We welcome all candidates and do not discriminate based on any legally protected status. If you need accommodations during the hiring process, please let us know—we’re committed to ensuring fair and equitable access for all.