Sales Development Rep (SDR)

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change. Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization. Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX. Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. About the Role Title: Sales Development Representative (SDR) Reports to: VP of Enterprise Sales, Events Location: Remote, US CharterUP’s Sales team is actively searching for an exceptional Outbound Sales Development Representative (SDR) to join our dynamic team. In this role you will play a pivotal role in propelling growth and expanding our market presence in the transportation sector. Your main focus will involve prospecting, engaging, and qualifying leads within targeted verticals specifically related to bus event services. You will take charge of initiating meaningful conversations, identifying key decision makers, and coordinating appointments for our Account Executives to pursue opportunities in upcoming projects requiring event services. The role offers an exciting opportunity to contribute to our company’s growth trajectory in an ever-evolving industry. What You’ll Do Prospecting and Lead Generation: Identify and research potential clients within targeted verticals including construction, universities/colleges, and corporations for event services. Outbound Communication: Initiate outbound calls and emails to key decision-makers, introducing CharterUP’s event services and assessing their transportation needs. Qualification: Engage in meaningful conversations to understand prospect requirements, challenges, and timelines to determine if there is a fit for CharterUP’s services. Appointment Setting: Schedule qualified appointments and meetings for Account Executives to further discuss potential event projects and provide tailored solutions. Pipeline Management: Effectively manage and update prospect information, activities, and communications in the CRM system (Salesforce) to ensure accurate tracking and reporting. Collaboration: Work closely with the sales team to share insights, feedback, and best practices to optimize outreach strategies and improve overall sales performance. Market Research: Stay informed about industry trends, competitive landscape, and emerging opportunities to identify new business prospects and enhance sales strategies. Performance Metrics: Meet and exceed weekly/monthly quotas for outbound calls, qualified leads, and scheduled appointments to contribute to the company’s revenue goals. What You’ll Bring Proven Sales Experience: We are looking for candidates with a minimum of 1-2 years of outbound sales experience, preferably in a B2B environment, who have demonstrated success in driving revenue growth through effective sales strategies. High-velocity Sales Experience: Demonstrated ability to thrive in a fast-paced, high-volume sales environment, making 100+ outbound prospecting calls per day while maintaining quality engagement and a strong pipeline. Communication Skills: Excellent verbal and written communication skills are essential, including the ability to effectively articulate value propositions and build strong rapport with prospects. Organizational Skills: Strong attention to detail is crucial, along with the ability to manage multiple tasks simultaneously and prioritize effectively to meet sales targets. Technology Proficiency: Experience with CRM software such as Salesforce, and proficiency with prospecting tools like Outreach.io, LinkedIn Sales Navigator, and ZoomInfo, SalesLoft, Apollo or similar is highly desirable. Strong preference for experience in the transportation/mobility/transit verticals. Recruiting Process Step 1 - Video call: Talent Acquisition interview Step 2 - Video call: Hiring Manager interview Step 3 - Video call: Team interviews Step 4 - Offer & reference check Welcome aboard! Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states. Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards. Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country. Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available. Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together. Referral Rewards: Earn bonuses for bringing top talent to the team. Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable. Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter. Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming. We hire in the U.S. and Canada and are actively expanding our global footprint.