About this role
Company Description
Tech Fortress is a leading provider of Information Security, IT Managed Services, and SaaS Solutions. Dedicated to protecting businesses against cyber threats such as hackers, malware, and ransomware, Tech Fortress focuses on proactive measures to ensure clients are always prepared for potential incidents. Our comprehensive services are designed to safeguard critical data, emails, and information for organizations of all sizes. With innovative solutions and a commitment to excellence, Tech Fortress delivers tailored strategies to meet the unique security needs of every client.
This is a full-time, remote Sales Account Manager role. The individual in this role will be responsible for building and maintaining strong client relationships, managing customer accounts, ensuring customer satisfaction, meeting sales quotas, identifying potential leads, and generating new business opportunities. The role requires a focus on excellent communication and collaboration to achieve business goals and deliver exceptional service.
- Proven skills in Customer Satisfaction and delivering exceptional Customer Service
- Experience in Account Management, including maintaining client relationships and managing business partnerships
- Proficiency in Lead Generation and developing new business opportunities
- Strong Communication skills, both verbal and written, with an ability to effectively convey ideas and solutions
- Proactive problem-solving and organizational skills
- Ability to work independently in a remote environment
- Experience in the IT, SaaS, or cybersecurity industry is a plus
- Bachelor's degree in Business, Marketing, or a related field preferred