Roadside Camera Technician

About Us Sitestream, a Polaris Software company based in Beverly, is an industry leader in automated traffic safety. The company’s mission is to elevate road safety for drivers and pedestrians in small to medium-sized cities across the United States. By working closely with communities and employing the latest and most effective safety strategies, Sitestream is equipped for the most complex traffic challenges. This is an exciting time to join Sitestream. We're seeking ambitious, forward-thinking individuals who are eager to make a real impact and grow their careers in a rapidly evolving industry. If you're ready to be part of a team that's shaping the future of public safety and compliance technology, we want to hear from you. Role: Roadside Camera Technician Location: Hybrid model with the expectation of time being spent on site and regular trips into our head office (Beverly, MA). Employment type: Full time Reports to: Project Delivery Leadership Position Overview Sitestream is seeking an experienced and highly motivated Roadside Camera Technician to support the deployment, optimization, maintenance, and ongoing operation of automated traffic enforcement systems including speed, red-light, and other roadway safety cameras. This role combines technical expertise, field operations, contractor oversight, and troubleshooting. The Camera Technician will oversee installations carried out by subcontractors, configure and optimize camera systems, support permitting and approval processes, and ensure systems operate effectively in a wide range of environmental and traffic conditions. The successful candidate will work closely with Project Managers, subcontractors, municipalities, camera manufacturers, and internal operational teams to ensure projects are delivered successfully and systems remain operational and compliant throughout their lifecycle. Key Responsibilities Installation Oversight & Field Coordination · Oversee camera installations performed by subcontractors to ensure work is completed safely, correctly, and in accordance with project specifications · Provide on-site technical guidance and resolve field challenges relating to power, mounting, visibility, communications, roadway constraints, and environmental conditions · Coordinate with subcontractors, utility providers, municipalities, and project teams during deployments · Review proposed camera locations and provide technical recommendations to support approvals and operational effectiveness · Conduct site assessments and support pre-installation surveys Camera Configuration & Optimization · Configure and commission speed enforcement, red-light, and other automated traffic enforcement camera systems · Adjust camera settings and calibration parameters to ensure optimal image capture and enforcement performance · Monitor and optimize system performance based on environmental conditions including sunlight, glare, weather conditions, and traffic flow variations · Support testing, validation, and operational acceptance activities Maintenance, Support & Troubleshooting · Perform preventative maintenance and coordinate corrective maintenance activities · Manage recalibration activities and ensure systems remain compliant with local and state requirements · Diagnose and resolve hardware, software, communications, and operational issues in live environments · Respond to in-service operational issues and support ongoing system uptime and reliability · Maintain accurate records relating to assets, maintenance schedules, calibration status, and system performance Supplier & Stakeholder Management · Work closely with camera manufacturers, suppliers, subcontractors, and service providers · Coordinate technical escalations and support issue resolution with vendors · Assist in evaluating new technologies, hardware improvements, and operational best practices Project Delivery Support · Collaborate with Project Managers and Operations teams during deployment and support phases · Assist with project scheduling, technical planning, and deployment readiness · Provide status updates and technical reporting to internal stakeholders and leadership · Support compliance with municipal, DOT, and state requirements Preferred Experience · Experience working with traffic enforcement systems, ITS infrastructure, CCTV, or roadside technology deployments · Experience configuring and troubleshooting enforcement camera systems · Understanding of roadside construction and utility coordination · Familiarity with municipal and DOT approval processes · Experience working with subcontractors and field service providers · Knowledge of networking, communications equipment, and remote monitoring systems · Experience with calibration procedures and compliance documentation Qualifications · 3+ years of experience in traffic systems, ITS, field technology, or related technical environments · Strong troubleshooting and problem-solving skills in live operational environments · Ability to read and interpret technical drawings, site plans, and equipment documentation · Excellent organizational and communication skills · Comfortable working independently in field environments and managing competing priorities · Proficiency with standard computer applications and technical configuration tools · Valid driver’s license and ability to travel extensively Working Conditions · Frequent travel to active project and operational sites, primarily across the East Coast · Combination of field work, remote working, and office-based collaboration in Beverly, MA · Work may occasionally involve outdoor environments, roadside conditions, and varying weather conditions · Flexibility to support urgent operational issues when required What We Offer · Vision insurance · EAP · Longterm Disability & AD&D · Community Day · Moment in Time Day · Federal Paid Holidays · Health and Dental Insurance (BlueCross BlueSheild, 80:20 contribution model) · 20 Days PTO · Life Insurance Equal Opportunities Our business is an equal opportunities employer. We make recruitment decisions based on qualifications, skill sets, and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs (or lack thereof), marital status, disability, sexual orientation, or any other protected characteristic. Please note that we can currently only consider candidates with an existing right to work in the US. Candidates must be able to pass a comprehensive background check, including fingerprinting.