Risk & Fraud Manager (Crypto Casino)

About Blitzed Blitzed is a fast-growing crypto casino and sportsbook focused on building a trusted, high-performance product for players globally. We operate in a fast-moving environment where fraud, abuse, and payment risk can scale quickly—so strong risk controls and rapid decision-making are critical. The Role We’re hiring a Risk & Fraud Manager to own fraud prevention, bonus abuse controls, chargeback/dispute management, AML/KYC escalation support (where applicable), and day-to-day risk operations. You’ll build systems, rules, and processes that reduce losses and protect Blitzed’s players and platform—without killing conversion. What You’ll Do Own Blitzed’s fraud and risk strategy across account security, payments, bonus abuse, and player behaviour. Design and maintain risk rules: velocity checks, device/IP signals, geo rules, payment method controls, wagering/bonus triggers. Monitor suspicious activity daily: multi-accounting, collusion, arbitrage, bonus abuse rings, payment fraud, stolen credentials. Lead investigations and case management: evidence gathering, decisioning, documentation, and escalation paths. Work closely with Payments/Finance on disputes and chargebacks (where relevant), including root-cause analysis and prevention. Partner with Customer Support to create clear playbooks for flags, holds, verification, and comms templates. Maintain brand safety and responsible gambling risk controls (flag harmful behaviour patterns; route to correct flows). Liaise with vendors (KYC, fraud scoring, payment processors, wallet providers) and optimise configurations. Produce weekly/monthly reporting: fraud loss rate, false positives, bonus abuse rate, chargeback/dispute rate, approval rate impact. Build a risk ops cadence: dashboards, SLAs, shift coverage needs, incident response and post-mortems. Continuously test and improve: tighten controls on abuse while maintaining strong onboarding and deposit conversion. What Success Looks Like (First 60–90 Days) Clear fraud taxonomy + playbooks (what gets flagged, held, verified, banned, or limited). Risk rule set implemented and iterated (bonus abuse + payment fraud controls tightened). Cleaner metrics: reduced fraud losses/abuse, stable conversion, faster case turnaround times. A simple, reliable dashboard + reporting rhythm for founders/ops.