Revenue Operations Specialist

Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development. Tripleseat is looking for a Revenue Operations Specialist to join our growing Revenue Operations team. This role sits at the center of our GTM engine, partnering across Data & Insights, Systems, Strategy, and Enablement to keep operations running smoothly and efficiently. If you thrive in fast-paced environments, enjoy solving operational challenges, and want to build a career in Revenue Operations, this is the role for you. This position is open to remote candidates eligible to work in the United States. Week 1 of onboarding is in-person at our Concord, MA office. A hybrid schedule is available for candidates based near Concord, MA. Additional travel may be required for meetings, company events, and training. What You'll Own • Own and manage core RevOps programs including Spiff Program Management, Content Taskforce, and Data Quality Compliance initiatives, driving cross-functional coordination to ensure on-time execution and measurable impact • Track program progress, surface risks early, and maintain accountability across stakeholders to keep initiatives on track • Support day-to-day administration of key GTM tools including Salesforce, Dealhub, Outreach.io, Guru, and Revenue Hero, maintaining system configurations, workflows, and user access • Administer and optimize Outreach AI Agents, including setup, performance monitoring, guardrail management, and iteration based on engagement data • Partner with Salesforce and Marketing Ops admins on system enhancements and integrations • Provide deal desk support including quote reviews, redlining, and approvals within Dealhub, ensuring adherence to pricing guidelines, approval frameworks, and Rules of Engagement • Act as a go-to resource for Sales reps on deal structure, process, and tooling questions • Own documentation and ongoing maintenance of standard operating procedures in Guru, ensuring processes are clearly defined, up to date, and accessible across GTM teams • Support content organization and governance across enablement and operational materials • Support the Content Taskforce by ensuring alignment between messaging, assets, and GTM execution, and help operationalize playbooks, sequences, and workflows within Outreach • Partner with Enablement to ensure content is actionable and embedded into daily workflows • Serve as an operational partner to Sales, Marketing, and Customer Success, providing responsive support via Slack and direct engagement to unblock teams quickly • Collaborate across the full Revenue Operations function — including Data & Insights, Systems & Strategy, and Training & Enablement — to support alignment between systems, data, and frontline execution What You'll Bring • 2–4+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a similar role • Strong hands-on experience with Salesforce, required • Familiarity with tools such as Dealhub, Outreach.io, Guru, Revenue Hero, or similar GTM platforms • Experience supporting deal desk processes, quoting workflows, or sales operations functions • Strong organizational and program management skills with a sharp attention to detail • Ability to manage multiple workflows and prioritize effectively in a fast-paced environment • Clear, confident communication skills and a strong customer-service mindset when supporting GTM teams • Genuine interest in building a career in Revenue Operations, systems, or GTM strategy Base Compensation Range $60,000 - $75,000 annually Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind its success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with! Here are some of the awesome benefits that Tripleseat offers to its employees: Competitive Medical, Dental, and Vision Insurance: Tripleseat provides its employees with comprehensive medical, dental, and vision insurance coverage, ensuring that their health and well-being are taken care of. Company Paid Life Insurance, Short- and Long-Term Disability Plans: Tripleseat takes care of its employees by providing them with life insurance coverage, as well as short and long-term disability plans to protect them in case of unforeseen circumstances. 401(k) with Company Match: Tripleseat offers a 401(k) retirement plan to its employees, and also provides a company match, helping employees save for their future and plan for retirement. Parental Leave: Tripleseat understands the importance of work-life balance and offers parental leave to employees who become parents through birth, adoption, or foster care, allowing them to bond with their new family members without worrying about their job security. Unlimited Paid Time Off: Tripleseat believes in the importance of work-life harmony and offers unlimited paid time off to its employees, giving them the flexibility to take time off when needed and maintain a healthy work-life balance. Pet Insurance: Tripleseat recognizes the importance of pets in employees' lives and offers pet insurance to help them take care of their furry friends and ensure their well-being. Here at Tripleseat, we make sure that everyone has a seat at the table. That’s why we’re proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are committed to fostering a company-wide culture centered around inclusion, diversity, and equity. Tripleseat empowers all team members to realize the full potential of themselves and others. Everyone Valued – Everyone Included.