TextExpander is hiring a Revenue Operations Lead to own and build the systems that power our revenue engine. This is a hands-on builder's role for someone equally fluent in RevOps fundamentals — HubSpot architecture, outbound motion, pipeline reporting, and sales compensation — and in the emerging discipline of AI-assisted operations.
You'll architect our HubSpot instance from the ground up, design and deploy AI agents that automate the manual work across our go-to-market motion, and partner with leadership across Sales, Marketing, CS, and Finance to turn data into decisions. If you like designing infrastructure as much as running it, this role offers a rare combination: full ownership of the systems and a small, fast team that ships.
Responsibilities
HubSpot Ownership
— Serve as the primary admin and architect of our HubSpot instance, including CRM configuration, lifecycle stages, pipelines, properties, workflows, reporting, and integrations across Sales Hub and Marketing Hub.
AI Agent Development
— Design, build, and deploy AI agents and assistants (using Claude, Claude Code, or comparable platforms like RelevanceAI) to automate research, enrichment, lead qualification, CS workflows, and internal GTM tasks.
Outbound Engine
— Build and continuously optimize TextExpander's outbound motion end-to-end, including tech stack selection (sequencer, enrichment, intent data), ICP and target list creation, sequence design, deliverability, and performance measurement.
Workflow Automation
— Build and maintain advanced automations connecting HubSpot to the broader tech stack via Zapier, n8n, or native integrations, including third-party tools and middleware.
Data & Reporting
— Build dashboards and analytics in HubSpot (and adjacent tools like Sheets, Looker, or Tableau) to track pipeline, conversion, retention, and forecasting KPIs, and deliver clear insights to the VP of Sales and the broader leadership team.
Tech Stack Management
— Evaluate, implement, and manage the RevOps tech stack, owning vendor relationships, integrations, and data hygiene across systems.
Sales Compensation
— Design and administer sales compensation plans, including quota setting, and build reporting to track attainment, payout accuracy, and plan effectiveness.
Cross-Functional Partnership
— Partner directly with Sales, Marketing, CS, and Finance leadership to align operations with revenue goals and drive data-informed decisions.