Revenue Operations Analyst, Sales

Join the Team Modernizing Medicine At ModMed , we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year” 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? Job Description Summary: The Revenue Operations Analyst, Sales is the analytical backbone for the entire Sales organization, focusing on optimizing sales performance across New Logo acquisition, expansion (Upsell/Cross-sell), and retention activities. This role drives sales efficiency by analyzing pipeline health, modeling sales productivity, managing territory data, and providing critical analytical support for sales forecasting and planning. Your Role: Sales Performance & Pipeline Analysis: Analyze the sales pipeline velocity, conversion rates, and stages to identify bottlenecks and optimize the health of the funnel. Sales Productivity & Capacity: Analyze RSM/AE productivity, territory performance, time-to-close, and support the creation of sales capacity and resource models for planning. Forecasting & Planning Support: Provide analytical support for weekly/monthly sales forecasting and annual planning cycles by building and maintaining forecast models and underlying data sets. Expansion & Retention Analysis: Analyze specific metrics for the installed base (Upsell/Cross-sell rates, NRR, churn signals) to support account management and Customer Success teams. CRM Data Integrity & Reporting: Act as the data steward for key sales fields within the CRM (Salesforce), ensuring data is clean, consistent, and structured to enable accurate reporting. Stakeholder Reporting & Dashboards: Build and maintain dashboards that provide real-time visibility into sales performance against goals for leadership and frontline managers. Data Storytelling & Communication: Proven ability to collect, synthesize, and translate complex data and quantitative analysis into clear, actionable insights and compelling presentations tailored effectively to executive, functional, and operational audiences. Skills & Experience Bachelor's Degree in Business, Finance, Data Science, or a related quantitative field. 5+ years of experience in Sales Analytics, Sales Operations, or Revenue Operations, with experience covering the full sales cycle (New Logo and Expansion). Strong functional knowledge of the entire B2B Sales process Advanced experience reporting and modeling sales data within Salesforce (or equivalent CRM). Strong proficiency with data visualization/BI tools (e.g., Tableau, Domo, Looker). ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning , Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website .