Resource Management Assistant (Agency Experience)

Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Resource Assistant

Location: India (Remote working until further notice)

A Little Bit About the Role:

The Resource Assistant provides essential support for resource planning, people operations, and talent coordination across EMEA markets with a UK focus. This role requires strong people coordination skills, excellent communication, a collaborative approach, and the ability to work independently whilst knowing when to escalate decisions appropriately. 

What You'll be Doing:

Resource Planning & Coordination: 

• Handle resource bookings and scheduling across EMEA 

• Communicate with Project Managers regarding project resource requirements 

• Update and maintain resource planner accuracy 

• Coordinate resource allocation and availability 

• Track utilisation and capacity 

• Flag resource conflicts and constraints 

• Support resource forecasting activities 

Onboarding & Offboarding Administration: 

• Support onboarding administration for new starters across EMEA 

• Coordinate Oliver and Unilever account access requests 

• Assist with building and system access requests 

• Support offboarding administration for leavers 

• Maintain onboarding/offboarding documentation and checklists 

• Track completion of onboarding activities 

• Ensure smooth and timely processing 

Kit & Content Creator Coordination: 

• Coordinate kit requests and deployment 

• Track kit allocation and inventory 

• Support kit retrieval from leavers 

• Maintain asset records and documentation 

• Liaise with IT and procurement as needed 

Training Coordination: 

• Track training completion across EMEA teams 

• Coordinate training scheduling and logistics 

• Maintain training records and documentation 

• Flag training gaps to Resource Lead 

• Support access to training platforms 

Freelance & Supplier Support: 

• Provide administrative support on freelance and supplier tasks as directed 

• Maintain supplier contact information and records 

• Support supplier onboarding processes 

• Track freelance bookings and assignments 

Stakeholder Coordination: 

• Communicate openly and transparently with project teams across EMEA 

• Build collaborative relationships with delivery teams 

• Coordinate across UK and EMEA markets 

• Solve challenges in a collaborative, positive manner 

• Bring teams together to resolve resource issues 

Data Management & Reporting: 

• Maintain accurate resource data across systems 

• Generate resource reports and dashboards 

• Ensure data quality and integrity 

• Track resource metrics and KPIs 

• Identify and flag data discrepancies 

What You'll Need:

• 4+ years experience in creative/production agency environment 

• Background in project delivery and resource management 

• Strong people coordination and communication skills 

• Open, transparent communicator with positive attitude 

• Collaborative problem-solver who brings teams together 

• Excellent organisational skills and attention to detail 

• Advanced proficiency in Microsoft Office suite (Excel, PowerPoint, Word) 

• Strong data entry and reporting capabilities 

• Experience with OMG system highly advantageous 

• Ability to read and understand timing plans and dependencies 

• Capability to use AI tools for role-specific tasks (advantageous) 

• Ability to work independently and prioritise effectively 

• Strong judgement on when to escalate decisions 

• Proactive and solution-orientated approach 

• Professional demeanour with stakeholder management skills 

Success Metrics: 

• Accuracy of resource planning and bookings 

• Timeliness of onboarding/offboarding processes 

• Quality of communication with project teams 

• Stakeholder satisfaction with resource coordination 

• Training completion tracking accuracy 

• Data quality and reporting accuracy 

• Efficiency of resource processes 

• Team collaboration and problem resolution 

Req ID: 17632

#BTG+

Our values shape everything we do:

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what’s possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

Brandtech+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.'