Research Director, Software Channels

Overview About the Role & Team The Research Director for Software Channels & Ecosystems is a senior role covering channels and ecosystems specific to software-centric channels and ecosystems, and also all the external factors that impact software and services opportunities for technology vendors and their partner ecosystems. This role sits within the IDC Worldwide Channels & Ecosystems team and is a key contributor to the following elements of the business: research agenda and direction, custom research engagements, client engagement and inquiries, program and business growth, and strategy and alignment to IDC goals. The Research Director will be responsible for program health of the Software Channels research program, which will include driving a forward-looking research agenda, and writing and publishing research on schedule. They will also be responsible for client engagement, maintaining a regular cadence with channels-focused client executives, and managing all inquiries specific to research and industry trends. The role will also participate in cross-group research and custom research opportunities, and will often be the lead contributor. The role will also deliver two in-person Leadership Councils for their audience per year, these include presenting the latest research and trends, and addressing client opportunities and challenges in a council format. This role is multi-faceted and involves a number of required skills, as well as working with a range of clients and roles across the technology ecosystem who are often at different stages of evolution and always have a very specific context. This combination makes for some structure but also interesting variability of topics and engagements. Required Skills: Research and analytical skills, writing from longer to short form, strategic insight (ability to navigate through complex challenges), channels knowledge and experience, business development skills, and presentation skills (build and present to audiences). What You'll Do Lead and manage the Software Channels Research program, deliver a compelling and forward-looking research agenda Manage program health, research agenda, client engagement, inquiries, client renewals, and prospecting Deliver two Leadership Councils per year Develop and deliver custom research specific to clients and in support of wider IDC initiatives Participate in and lean into wider IDC leadership initiatives Be a team player within the channels team, but also the wider research domain team and IDC team What You Bring Degree or equivalent in a business or technology-related subject Technology or market research experience with proven delivery Significant channels and ecosystems knowledge and experience Proven leadership skills and executive engagement experience Writing, presentation, and technology skills (Word, Excel, PowerPoint, Copilot/ChatGPT, etc.) to support research deliverables Personal attributes: adaptability, team player, proven leadership qualities (direct and virtual), problem solver, strategic vision, empathy, and customer focus Flexible hybrid work model with travel required to support client/industry events and custom/presentation deliverables Why This Role Stands Out At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand. What We Offer 15 vacation days per year (increases with tenure; carryover allowed) 10 paid sick days per year 1 week paid new parenting leave Flexible work options (remote, part-time, flexible hours) Health, dental, vision, and paramedical coverage for you and your family Annual healthcare spending account Employee Assistance Program for counseling and support Best Doctors medical second opinions Life, AD&D, and long-term disability insurance Retirement savings plan with company match (up to 4% of salary) $75/month technology allowance for home office or phone expenses Company-paid cell phone plan Compensation Transparency At IDC, we are committed to fair and equitable pay practices. Employees are compensated equitably for their work, aligned with their skills and experience. Salary and incentive structures are determined through a rigorous process that considers experience, education, certifications, role-specific requirements, internal equity, and verified Canada market data from an independent third-party partner. The expected total annual compensation, depending on location and experience, is between $129,000 – $193,200 CAD, inclusive of base salary and variable compensation Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify. #LI-CW1#LI-Remote