About this role
Description Reliable Security Staffing LLC is looking for a motivated Rental Sales Agent to join our team in Atlanta. This full-time, remote position presents an exciting opportunity to provide exceptional service in the security and investigations industry. As a Rental Sales Agent, you will play a vital role in our company by assisting clients in their security equipment needs and ensuring a seamless rental experience. In this entry-level role, you will engage with customers, understand their requirements, and recommend the right solutions. Your contributions will directly impact our customer satisfaction and retention metrics, making this position key to our growth strategy. We offer a competitive hourly salary range of $19 - $28, along with opportunities for professional development and growth within our company. Responsibilities Assist clients with their security equipment rental needs Provide product information and answer customer queries Process rental transactions accurately and efficiently Maintain knowledge of current rental inventory and pricing Ensure customer satisfaction by providing excellent service Follow up with clients to ensure equipment is functioning properly Collaborate with the sales team to achieve departmental goals Document customer interactions and maintain accurate records Requirements High school diploma or equivalent Strong communication and interpersonal skills Ability to work independently in a remote setting Basic knowledge of sales techniques and customer service principles Proficiency in Microsoft Office Suite Ability to multitask and manage time effectively Detail-oriented with a strong focus on accuracy Prior experience in sales or customer service is a plus, but not required