Renovation Draw Specialist

Description Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender, offering Wholesale, Correspondent, Renovation and Reverse residential mortgages. Headquartered in San Diego, California, Plaza employs a network of sales associates to serve its clients nationwide. Plaza is dedicated to building quality, long-term relationships with its mortgage broker and correspondent clients by offering comprehensive programs and exceptional customer experience. This position is responsible for managing the release of draws for renovation projects on 203k, HomeStyle, CHOICE, USDA, VA Standard and Limited loans by reviewing draw and change requests, verifying documents such as lien waivers, invoices and inspection reports. This position is also responsible for ensuring compliance with budgets, project scope, coordinating with lenders, contractors, and inspectors. This position requires strong administrative and customer service skills. Job Duties: • Provide professional support to all stakeholders. • Review, process and track renovation draw and change requests as well as all incoming and outgoing communication • Verify lien waivers, insurance, invoices and other required paperwork. • Monitor project timelines and budgets • Balance renovation budget to accounting budgets to ensure accuracy. • Collaborate with borrowers, contractors, third-party vendors and inspectors and internal partners. • Adhere to all regulatory requirements, internal policies and procedures. • Other duties as assigned Qualifications: • Knowledge of renovation processes, loan products and basic accounting. • Strong attention to detail, organization and analytical/problem-solving abilities • Proficiency in relevant financial software and Microsoft Office • Strong oral and written communication skills • High school diploma or equivalent • Minimum 1 year experience with renovation or construction required • Minimum 1 year experience customer service experience required • Ability to handle 15-20 phone calls a day preferred • 6 months mortgage servicing experience preferred • Proficiency with computer systems including MS Office (Word, Excel, and Outlook) Work Environment: This is a remote position. Compensation and Benefits: Estimated Rate of Pay: $24.00 - $30.00 This position is full-time; non-exempt. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. In addition, Plaza offers a competitive benefits package; including medical/dental/vision, paid time off and holidays, 401(k), life and pet insurance. Plaza also offers additional benefits such as Accident, Hospital, and Critical Illness insurance, and Flexible spending accounts along with a variety of discounted services. Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment. Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza's workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza's workforce. Plaza's employees are protected by laws designed to protect employees from discrimination on the bases of race, religion, color, sex, pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. Plaza's employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law. This information is provided by Plaza Home Mortgage, Inc. as a courtesy to its mortgage professional clients and the public and is meant for instructional purposes only. None of the information provided is intended to be legal advice in any context. Plaza does not guarantee, warrant, ensure or promise that information provided is accurate. Terms and conditions of programs and guidelines are subject to change at any time without notice. Any unauthorized use or distribution of this information is strictly prohibited. This is not a commitment to lend. ® 2024 Plaza Home Mortgage, Inc. Plaza Home Mortgage and the Plaza Home Mortgage logo are registered trademarks of Plaza Home Mortgage, Inc. All other trademarks are the property of their respective owners. All rights reserved. Plaza Home Mortgage, Inc. is an Equal Housing Lender. 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