Position Overview
We are seeking motivated, service-oriented individuals with strong communication skills to join our growing remote team. This role combines customer service and sales support, assisting members who have requested information about their benefits. If you enjoy helping people, working independently, and building long-term career potential, this opportunity offers stability, growth, and flexibility.
About the Opportunity
Our organization has a long-standing history of serving working professionals and union members across North America. Millions of members rely on the benefits we provide to supplement or replace traditional workplace coverage that may be reduced or lost after retirement or job changes. The focus is on delivering permanent, transparent, and reliable solutions that support individuals and families throughout their lives.
The organization is recognized for its strong workplace culture, commitment to training, and long-term career development, offering an environment where driven individuals can grow into leadership roles.
Daily Responsibilities
Handle inbound and outbound calls with members who have requested information
Schedule and conduct virtual appointments
Deliver clear, professional online presentations
Assist members with applications and basic documentation
Maintain accurate records and follow quality control procedures
Use basic computer systems for data entry and communication
Participate in optional leadership and professional development training
What We Offer
Weekly advances and performance bonuses (average first-year earnings around $55,000)
Clear long-term career advancement opportunities
Flexible scheduling
100% remote, work-from-home setup
Residual income potential
Full health benefits
Personalized one-on-one training and mentorship
All-expenses-paid annual incentive trips to premium destinations
Supportive, growth-focused team environment
Minimum Qualifications
Strong verbal and written communication skills
Effective time management and organizational abilities
High school diploma required (post-secondary education is an asset but not required)
Customer service or retail experience is helpful but not mandatory