Role Overview
We are expanding our remote team and are seeking dependable, people-focused individuals to fill several customer-facing roles. This position blends client support and virtual consulting, assisting members who have requested information about available programs. Ideal candidates are clear communicators, comfortable working independently, and interested in long-term professional growth.
About the Organization
This opportunity is with a well-established organization that has supported working professionals and union-affiliated members across North America for decades. Millions of individuals rely on these programs to supplement or replace traditional workplace benefits that may be reduced or discontinued due to job changes or retirement.
The organization is recognized for its strong financial foundation, commitment to transparency, and emphasis on ethical service. Its workplace culture prioritizes training, advancement, and leadership development, creating a stable environment for individuals looking to build a lasting career rather than a short-term job.
Key Responsibilities
Communicate with members through inbound and outbound phone calls
Schedule and conduct virtual appointments
Present program information clearly and professionally via online meetings
Assist with applications and required documentation
Perform basic data entry and follow established quality standards
Maintain accurate records and client follow-ups
Participate in optional leadership and professional development sessions
What You’ll Receive
Weekly advances plus performance-based bonuses
Average first-year earnings of approximately $55,000
Clear advancement and leadership pathways
Flexible scheduling options
Fully remote, work-from-home position
Residual income potential
Comprehensive health benefits
Personalized one-on-one training and mentorship
Annual incentive trips to premium destinations
Supportive, performance-driven team environment
Qualifications
Strong verbal and written communication abilities
Effective time management and organizational skills
High school diploma required (post-secondary education considered an asset)
Customer service, retail, or call-center experience is helpful but not mandatory