We are seeking dedicated and qualified RNs to join our team as Remote Contingent Hurricane Response Inbound Phone Agents. In the event of a hurricane or natural disaster, our company, Cortex, is committed to providing efficient and compassionate insurance claim assistance to those affected. As part of our contingency plan, we are establishing a remote call center to handle incoming calls related to insurance claims during such times.
Job Description:
As a Remote RN Contingent Hurricane Response Agent, you will play a critical role in assisting individuals who have been impacted by hurricanes and are seeking insurance claim assistance. Your primary responsibility will be to handle inbound phone calls, listen empathetically to policyholders' claims, gather essential information, and provide guidance on the claim process. You will need to swiftly adapt to our platform and effectively communicate the necessary steps for claim submission.
Qualifications:
Current and active US RN license
Reside within the United States
Willingness to accept a temporary contract in the event of a hurricane or natural disaster
Availability to complete an 8-hour training course and commence work within 72 hours of activation
Excellent communication skills to interact with policyholders with empathy and professionalism
Quick learner with the ability to adapt to new platforms and technologies rapidly
Computer savvy, capable of navigating new systems efficiently
Responsibilities:
Receive and manage inbound phone calls from policyholders affected by hurricanes
Gather accurate and detailed information about insurance claims
Provide clear and concise guidance on claim submission procedures
Demonstrate empathy and professionalism while assisting individuals during challenging times
Collaborate with team members to ensure efficient call handling and issue resolution
Benefits:
Type: Contractor 1099
Location: Remote (within the US)
Pay Rate: $25/hour
Contract: Temporary
Opportunity to contribute to disaster response efforts and provide valuable support to those in need
Flexible remote work arrangement, allowing you to work from the comfort of your own home
Pay rate of $25 per hour for 1099 contractor position
Training and resources provided to ensure your success in the role
Experience in a high-stakes, fast-paced environment that enhances your communication and problem-solving skills